Business Chief USA February 2019

SUSTAINABILITY
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there you then start looking at some of
the larger responsibilities, such as waste
and how you dematerialise. What
projects have been done? What was
successful? What wasn’t successful?
What maybe didn’t happen in terms of
timing and can you pick up the ball again
and start trying to work with what hasn’t
been done? You have to be strategic in
your thinking. You’ve got to read the tea
leaves and see how the wind’s blowing
externally as well. There’s obviously an
importance to the business and what
our stakeholders are asking of us is
important. You’re looking internally, but
you’re also looking externally. You’re
trying to think strategically while you
still have the practical responsibilities
to get the job done.”
As the scale of operations at AT&T
is so vast, Carroll liaises with Chief Sustainability
Officer, Charlene Lake. They
operate at what Carroll describes as
the ‘ink level’ or the corporate side of
operations. “The advantage that gives
us is we can go into all parts of the
business, essentially representing the
company. What’s really important
FEBRUARY 2019