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Business Chief USA February 2019

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TECHNOLOGY<br />

219<br />

a better and improved relationship between<br />

IT and the other business units and he feels<br />

that a key part of this is because of the RFP<br />

process because it created a way forward for<br />

the company built on a unanimous, collaborative<br />

decision. This approach extends into the<br />

way in which the company chooses partners.<br />

Champagne has been working in IT for almost<br />

30 years and he believes that its crucial to<br />

create an ecosystem of collaboration. “I created<br />

this ecosystem between the company, the<br />

business units and the partners so that we<br />

all understand where we need to go,” he says.<br />

“It gave us the opportunity to gather information,<br />

to find solutions or acquire knowledge.<br />

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