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Business Chief USA February 2019

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TECHNOLOGY<br />

CLICK TO WATCH: ‘READY WHEN YOU ARE —<br />

AMERICAN PUBLIC UNIVERSITY (APU)’<br />

119<br />

role of the faculty within its e-learning format,<br />

in order to further personalize the student<br />

experience and increase success and retention.<br />

Securing faculty adoption of the new platform<br />

was, Srba admits, one of the most challenging<br />

aspects of APUS’ digital transformation. She<br />

stresses: “If you don’t have buy- in from the<br />

faculty member teaching that course, it can be<br />

a disaster.” Srba’s change management strategy<br />

centered around the most innovative<br />

members of her faculty. “We converted their<br />

courses first,” she explains. “We have a Center<br />

for Teaching and Learning, where we worked<br />

to help them understand how to use the<br />

adaptive software and the new formats and<br />

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