Business Chief USA February 2019
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NATIONWIDE<br />
By tapping into trailblazing new practices<br />
and methodologies, Nationwide has put its<br />
weight behind a mammoth transformation.<br />
We spoke to Guru Vasudeva, Senior Vice<br />
President and <strong>Chief</strong> Information Officer<br />
(CIO) of Program and Application Services,<br />
to find out more<br />
138<br />
I<br />
n the American insurance and<br />
financial services markets,<br />
Nationwide ranks amongst the<br />
best. Today, the Fortune 100 company<br />
stands as the number one company for<br />
total small business insurance, the<br />
number one underwriter of farms and<br />
ranches, as well as the nation’s leading<br />
pet insurer. But its list of accomplishments<br />
doesn’t stop there: it’s also the<br />
8th largest provider of defined contribution<br />
plans, number 1 in 457 plans, the<br />
8th largest life insurer and much more.<br />
Spanning personal lines, commercial<br />
lines and financial services, this diversity<br />
has allowed Nationwide to carve a unique<br />
path as a one-stop shop for insurance.<br />
Though, as Guru Vasudeva, Senior Vice<br />
President and <strong>Chief</strong> Information Officer<br />
(CIO) of Program and Application<br />
Services, points out, the insurer’s<br />
competitive edge undoubtedly lies in its<br />
customer-centric ethos. “Nationwide is<br />
a mutual company, which means our<br />
customers own us,” Vasudeva explains.<br />
“As the organization evolves, we are<br />
really focused on doing what is good<br />
for our customers, our employees and<br />
FEBRUARY <strong>2019</strong>