Business Chief USA February 2019
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TECHNOLOGY<br />
103<br />
not only the customer demands, but<br />
how to implement technology in order<br />
to continue to succeed. “The drive of<br />
the ‘smart’ customer sets the path and<br />
the pace as to how technology must be<br />
delivered and that is in an agile and<br />
nimble manner,” he says. “It can’t be so<br />
clunky, it can’t take so long. It has to be<br />
short spurts of progress that together,<br />
progressively deliver transformation<br />
throughout time.”<br />
To this end, the City of Hallandale<br />
Beach has embraced a worldwide<br />
shift in the IT space that has seen<br />
businesses centralize their IT and<br />
technology functions to become key<br />
drivers. Chavarria describes the<br />
move as “allowing technologists to<br />
come to the front of the line”. He<br />
points to his own role as a key example<br />
of this shift: working as both Assistant<br />
City Manager and CIO of the organiza-<br />
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