Business Chief USA February 2019
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CITY OF MISSISSAUGA<br />
232<br />
for staff in the City who previously<br />
would have not been able to reach such<br />
materials. “The cloud allowed us to<br />
quickly and effectively provide access<br />
to operational data and employee<br />
information to a very large portion of our<br />
workforce that typically does not have<br />
a computer such as transit operators<br />
and works operations staff, and that’s<br />
been very well received,” notes Slack.<br />
Slack is proud to illustrate how the City<br />
has become connected and engaged<br />
Smart City. “We have always invested<br />
in technology to improve services,<br />
and with Smart City becoming a global<br />
phenomenon, we have been able to<br />
benchmark and learn from other great<br />
cities around the world.” As defined by<br />
the British Standards Institute, a smart<br />
city is “the effective integration of<br />
physical, digital and human systems<br />
in the built environment to deliver a<br />
sustainable, prosperous and inclusive<br />
future”, and the City of Mississauga<br />
highlights this in its commitment to<br />
digital transformation.<br />
However, the significant journey is not<br />
over yet and despite reaching Smart<br />
City status, Mississauga will continue<br />
to evolve. “The City is completing a Smart<br />
City Master Plan which is engaging<br />
industry and the public in a conversation<br />
about technology and the community<br />
so that the City can align Smart City<br />
technologies with the Strategic Plan<br />
initiatives and input through this engagement.<br />
An important aspect of Smart City<br />
is paying attention to new and emerging<br />
technologies, and assessing them early<br />
on to understand if the technology is<br />
FEBRUARY <strong>2019</strong>
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