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<strong>COVID</strong>-<strong>19</strong> Pandemic Preparedness: Roll up your sleeves and getting<br />

Ravi Chanthriga Eturajulu<br />

ready for the battle<br />

<strong>COVID</strong>-<strong>19</strong> pandemic, caused by the novel coronavirus (SARS-CoV-2), was something that<br />

many did not “see it coming” and it continues to reshape the globe. A viral outbreak of this<br />

magnitude has never been seen before in the human history. Many of us, if not all, were<br />

caught off guard by the unseen adversaries. The first wave of the pandemic still lingers freshly<br />

in my mind, with the first case of <strong>COVID</strong>-<strong>19</strong> reported on 25 January 2020 in Malaysia. Fast<br />

forward, on July 1, 2020, during the second wave of the pandemic, Malaysia recorded just<br />

one new <strong>COVID</strong>-<strong>19</strong> case and no cases of infection. However, at the time of writing, Malaysia<br />

was facing its third wave with thousands of cases reported daily, 1 year after we successfully<br />

flattened the curve. The third wave began in September 2020, and it is still on-going with<br />

healthcare facing tougher tasks in managing the <strong>COVID</strong>-<strong>19</strong> pandemic compared to the<br />

previous two waves. Our institution, University Malaya Medical Centre (UMMC) is a teaching<br />

hospital, now designated as a <strong>COVID</strong>-<strong>19</strong> response facility, with admissions increasing daily.<br />

During the wake of the global pandemic, in March 2020, as part of preparedness to look into<br />

new challenges and changes in the service delivery, a <strong>COVID</strong>-<strong>19</strong> Task Force Committee (TFC)<br />

was formed in the Department of Biomedical Imaging, UMMC, Kuala Lumpur, Malaysia. The<br />

TFC, together with the hospital <strong>COVID</strong>-<strong>19</strong> Task Force Committee scrutinised and evaluated<br />

the new challenges to service delivery, planned meticulously and implemented new changes.<br />

The TFC also monitored and ensured that effective communication was undertaken through<br />

email, online meetings, social media apps such as WhatsApp and Telegrams and video<br />

conferencing services such as Zoom and Google Meet to all the personnel involved whilst at<br />

the same time working processes were streamlined. These strategies were then strengthened<br />

and improved from time to time according to the pandemic situation in the country. “Change<br />

is the only constant” – Heraclitus. The only certainty we have in life, according to Heraclitus,<br />

is that everything is continuously in motion and evolving. While change is constant, those who<br />

can adapt to changes will manage better outcomes.<br />

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