Communications Regulatory Authority

only have to provide any additional ISP (Internet Service Provider) services as far as
Internet access and the commercial activities to be carried out are concerned.
Pending the approval of the bitstream service reference offer pursuant to
Resolution no. 34/06/CONS, the replicability of Telecom Italia’s new retail 20 Mbit/s
ADSL flat offer was assessed on the basis of the “managed IP” offer. Considering the
above-mentioned characteristics of this end-to-end intermediate service, the replicability
assessment minus was fixed at a 20% level, which was considered to be adequate to
assure coverage of non-relevant costs and the achievement of a reasonable profit margin
on a pure-resale service. Based on these considerations Telecom Italia was required to
republish the “managed IP” offer with suitable changes to the relevant pricing terms
and to other technical aspects of the offer which were thought to be inadequate, so that
the offer roll-out date initially advertised to end users consequently had to be postponed.
Voice over Internet Protocol (VoIP) service regulation
As regards VoIP services, in July 2005 with Resolution no. 26/05/CIR AGCOM
undertook a public consultation with respect to some draft regulatory measures relating
to the supply of these services. At the end of the preliminary investigation AGCOM was
one of the first regulators in Europe to adopt such provisions, with Resolution no.
11/06/CIR, setting forth “Regulations on the supply of VoIP (Voice over Internet
Protocol) services, and supplement to the National Numbering Plan”.
This resolution is a significant milestone towards the development of
telecommunications services, as it lends full dignity to VoIP-based services, to be
broken down into:
• nomadic voice communications services (with unlimited nomadism allowed),
enabling users to make and receive multimedia voice calls from any network
access point, also a wireless one, at national and international level. For the
provision of these services the resolution lays down so-called “light”, lowimpact,
regulations;
• Publicly Available Telephone Services(PATS) at fixed locations (with nomadism
allowed only within the originating telephone district) by which conventional
telephone services beginning with “0” can either be repeated or increased by
new functions by using the VoIP technology. For the provision of these services
Resolution no. 11/06/CIR lays down the same regulations currently in force for
conventional telephone services.
Nomadic voice communications services are allocated a set of numbers beginning
with the code “5” and purposely introduced in the National Numbering Plan by the
above resolution.
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