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Communications Regulatory Authority

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one) access networks owned by the dominant operators. The European Authorities,<br />

believing that the duplication of the access networks is not possible in the short and<br />

medium term, have thus identified unbundled access to the local network of the<br />

incumbent operators as the most suitable instrument for leading the sector toward a<br />

more mature type of competition.<br />

The last topic that is generating a lively discussion, in the context of the<br />

broadband network services, concerns the neutrality of the network, i.e. the principle<br />

according to which the telecommunications operators must treat all the Internet packet<br />

data carried on their networks in the same way, without any kind of discrimination. This<br />

is a principle, not codified in any legislative texts, that has characterized the Internet<br />

since its birth.<br />

Among the factors that have fuelled the debate over net neutrality are, on the one<br />

hand, the change in the offering of the Internet services by independent companies and,<br />

on the other, the evolution of the networks of the integrated operators toward new<br />

generation infrastructure that makes it possible to control voice and data traffic more<br />

efficiently than in the past. As for the first aspect, several Internet service companies<br />

offer, on the telecommunication carrier networks, Internet Protocol video and voice<br />

services that are in competition with those offered by the fixed operators themselves.<br />

Worthy of mention, by way of example, is the launching of Google Video, a service that<br />

makes it possible both to view streaming content and to download for-pay content onto<br />

one’s computer: the offering includes several very well-known television serials (CBS<br />

itself has stated its intention to make available on Google Video both its entire<br />

catalogue of television shows, and the NBA games, just twenty-four hours after they are<br />

played).<br />

Among the main supporters of the principle of net neutrality are the<br />

infrastructureless Internet operators (such as Google, Microsoft, Amazon, Yahoo, and<br />

eBay). Another stance, taken by the integrated telecommunications operators, states<br />

instead that it is necessary to create a system in which the providers of services/content<br />

that require significant bandwidth consumption (such as that needed to access Internet<br />

Protocol TV) pay supplementary fees to obtain guaranteed quality levels for the service.<br />

This way, according to the supporters of this viewpoint, it would be possible to avoid an<br />

indiscriminate use of broadband, in favour of a more efficient service guaranteed to<br />

users (in terms of higher content download speeds); the proceeds deriving from these<br />

fees would be used by the telecommunications operators to invest in the upgrading of<br />

their networks. The network would thus been segmented into two levels: a first part,<br />

characterized by a high quality of the service, to be used for services that require<br />

considerable bandwidth, and a second part, characterized by a “best effort” approach,<br />

for the remaining traffic.<br />

Faced with the increase in the applications and services made available by these<br />

companies, the telecommunications carriers have proposed a pay-for service that,<br />

according to this set-up, would allegedly guarantee a better quality of the services<br />

offered to the end consumers. The proposal has, however, triggered a negative reaction,<br />

8

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