Communications Regulatory Authority

coordination among structures and concentrating human resources in core business
activities. Furthermore, at AGCOM’s headquarters in Naples, the Department for
studies, research and training was set up.
This Department aims at creating a research centre of excellence in cooperation
with Institutions and Bodies on the territory. AGCOM based this renewal process on the
most interesting European experiences, which include also AGCOM itself, as model of
authority of convergence. Being one of the organizations characterized by specific
know-how and significant innovation, AGCOM deemed as necessary the introduction
of increased flexibility in its structure, so as to be ready and more suitable for facing the
challenges entailed by the convergence among networks and contents. The new
organizational structure, which came into effect on 1 st February 2006, is still in its
implementation stage. Subsequent steps include the identification of second-level
offices, the attribution of responsibilities to executives, based on selective criteria of
skills and merit, the creation of a new competition season to fill the vacant managerial
and executive positions, yet taking into account rigidity as well as limits in terms of
numbers related to the staff structure.
AGCOM’s organizational structure is composed of the General Secretariat and
of first- and second-level governance units. The first-level governance units are
Departments and Services.
The General Secretary heads the administrative structure, He plays the role of
legal and institutional “junction” connecting AGCOM’s structure to the policy and
guidance tasks of President and Council, to whom he reports the smooth running and
the efficiency of the structures. In order to favour the connection with the structure, for
the benefit of the activities of the President and Commissioners, an Authority’s
President Secretariat has been set, which works in synergy with the General Secretariat.
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