WebSphere Application Server V7.0: Concepts ... - IBM Redbooks

9.7.3 Backing up and restoring the configuration
Back up the WebSphere Application Server configuration to a zipped file by using
the backupConfig command.
For a stand-alone node, run the backupConfig utility at the node level. For a
network deployment cell, run the backupConfig utility at the deployment manager
level, because it contains the master repository. Do not perform backupConfig at
the node level of a cell.
The restoreConfig command restores the configuration of your stand-alone
node or cell from the zipped file that was created using the backupConfig
command.
We recommend running backupConfig utility before each major change to the
WebSphere Application Server configuration.
9.7.4 MustGather documents
MustGather documents provide instructions on how to start troubleshooting a
problem and what information to provide to IBM Support if opening a Problem
Management Report (PMR). MustGather documents can be accessed from
within IBM Support Assistant (ISA) or on the IBM Support Web site. See an
example at the following Web page:
http://www-01.ibm.com/support/docview.wss?rs=180&context=SSEQTP&q1=trou
bleshooting&uid=swg21201625&loc=en_US&cs=utf-8&lang=en
On the IBM Support site, many MustGather documents are categorized as
troubleshooting and analyzing data. The troubleshooting document is what you
check before you decide that you need to go through the MustGather document.
The analyzing data document gives you pointers for how to interpret the
information that you have just collected from the MustGather document.
A majority of MustGather documents for WebSphere Application Server now
have a corresponding AutoPD script in ISA. You can either follow the steps from
the MustGather document by hand, or run the AutoPD script, which will do the
work more or less automatically.
332 WebSphere Application Server V7.0: Concepts, Planning, and Design