PCI TriManual-Intro - Sonnet Technologies
14.11.2014 • Views
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PCI TriManual-Intro - Sonnet Technologies

PCI TriManual-Intro - Sonnet Technologies

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<strong>PCI</strong> <strong>TriManual</strong>-Contact-15 3/30/01 5:52 PM Page 2<br />

Chapter 15<br />

Contacting Customer Service<br />

The <strong>Sonnet</strong> website located at www.sonnettech.com<br />

has the most current support information and<br />

technical updates.<br />

Before you call <strong>Sonnet</strong> Customer Service please<br />

• Check our website for the latest<br />

updates and online support files<br />

• Check your manual for helpful<br />

information<br />

When you call <strong>Sonnet</strong> customer service, have the<br />

following information available so our customer<br />

service staff can better assist you:<br />

• Product name<br />

• Serial number<br />

• Date of purchase<br />

• Place of purchase<br />

• Computer type and model<br />

• Operating system and version<br />

If further assistance is needed, please contact us at:<br />

Website: www.sonnettech.com<br />

<strong>Sonnet</strong> Customer Service:<br />

Tel: 1-949-472-2772<br />

(Monday–Friday, 8 am–5 pm Pacific Time)<br />

Fax: 1-949-457-6350<br />

E-mail: support@sonnettech.com<br />

15-1

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