Samsung Multifunzione b/n MultiXpress SL-K7500LX (A3) (50 ppm) - User Manual_36.16 MB, pdf, ENGLISH

Solving other problems
The following chart lists some trouble conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, contact a service representative.
Other problems include:
• See "Display screen problem" on page 259.
• See "Paper feeding problems" on page 259.
• See "Printing problems" on page 260.
• See "Printing quality problems" on page 263.
• See "Copying problems" on page 268.
• See "Scanning problems" on page 269.
• See "Fax problems (optional)" on page 270.
• See "Operating system problems" on page 271.
17
Paper feeding problems
Condition
Paper jams during
printing.
Suggested solutions
Clear the paper jam (see "Clearing paper jams" on
page 232).
Paper sticks together. • Check the maximum paper capacity of the tray (see
"Print media specifications" on page 278).
• Make sure that you are using the correct type of
paper (see "Print media specifications" on page
278).
• Remove paper from the tray and flex or fan the
paper.
• Humid conditions may cause some paper to stick
together. Try a fresh ream of paper.
16
Display screen problem
Condition
Suggested solutions
Multiple sheets of
paper do not feed.
• Different types of paper may be stacked in the tray.
Load paper of only one type, size, and weight.
• If multiple sheets have caused a paper jam, clear
the paper jam (see "Clearing paper jams" on page
232).
The display screen does
not show anything.
• Adjusts the brightness of the display screen.
• Turn the machine off and back on again. If the
problem persists, call for service.
10. Troubleshooting
259