VessRAID Setup - Promise Technology, Inc.

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VessRAID 1000i Series Product Manual Chapter 8: Technology Background, cont. Choosing a RAID Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256 RAID 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256 RAID 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256 RAID 1E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 RAID 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 RAID 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 RAID 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258 RAID 50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258 RAID 60 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258 Choosing Stripe Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259 Choosing Sector Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259 2 TB Limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260 Cache Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260 Read Cache Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261 Write Cache Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261 Adaptive Writeback Cache . . . . . . . . . . . . . . . . . . . . . . . . . . .261 Capacity Coercion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 Hot Spare Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263 Partition and Format the Logical Drive . . . . . . . . . . . . . . . . . . . . .263 RAID Level Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264 RAID 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265 RAID 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266 RAID 1E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266 RAID 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267 RAID 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267 RAID 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268 RAID 50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 RAID 60 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Ranges of Disk Array Expansion . . . . . . . . . . . . . . . . . . . . . .270 Media Patrol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271 Predictive Data Migration (PDM) . . . . . . . . . . . . . . . . . . . . . . . . . .272 PDM Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272 Transition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273 Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274 xiv
xv Contents Chapter 9: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277 VessRAID is Beeping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277 LEDs Display Amber or Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278 Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278 Disk Drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279 LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280 Controller LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280 CLU Reports a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282 Viewing Runtime Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282 Viewing NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282 Checking a Reported Component . . . . . . . . . . . . . . . . . . . . . .283 WebPAM PROe Reports a Problem . . . . . . . . . . . . . . . . . . . . . . .284 LCD Panel Reports a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . .287 Viewing a Report from OPAS . . . . . . . . . . . . . . . . . . . . . . . . . . . .287 Event Notification Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289 Critical & Offline Disk Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302 When a Physical Drive Fails . . . . . . . . . . . . . . . . . . . . . . . . . .302 With a Hot Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303 Without a Hot Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . .303 Rebuild Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .304 Incomplete Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .305 Physical Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .306 Physical Drive Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .306 Physical Drive Not Usable . . . . . . . . . . . . . . . . . . . . . . . . . . .306 Physical Drive Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .306 Enclosure Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .308 Connection Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311 Serial Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311 Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .312 Browser Does Not Connect to WebPAM PROe . . . . . . . . . . . . . .314 Unsaved Data in the Controller Cache . . . . . . . . . . . . . . . . . . . . .316 Chapter 10: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317 Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317 Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . .319 Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .323 Returning the Product For Repair . . . . . . . . . . . . . . . . . . . . . . . . .325 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .327
Page 1 and 2: VessRAID 1720i, 1730i, 1740i, 1820i
Page 3 and 4: Contents Chapter 1: Introduction to
Page 5 and 6: v Contents Chapter 4: Management wi
Page 7 and 8: vii Contents Chapter 4: Management
Page 9 and 10: ix Contents Chapter 5: Management w
Page 11 and 12: xi Contents Chapter 5: Management w
Page 13: xiii Contents Chapter 6: Management
Page 17 and 18: Chapter 1: Introduction to VessRAID
Page 19 and 20: Architectural Description 3 Chapter
Page 21 and 22: 5 Chapter 1: Introduction to VessRA
Page 23 and 24: Dimensions (H x W x D) 1840i: 13 x
Page 25 and 26: Chapter 2: VessRAID Installation Th
Page 27 and 28: Figure 3. VessRAID 1830i rear view
Page 29 and 30: Mounting VessRAID in a Rack 13 Chap
Page 31 and 32: Installing Disk Drives 15 Chapter 2
Page 33 and 34: Installing Your Disk Drives 17 Chap
Page 35 and 36: 19 Chapter 2: VessRAID Installation
Page 37 and 38: 21 Chapter 2: VessRAID Installation
Page 39 and 40: Setting Up Serial Cable Connections
Page 41 and 42: Controller LEDs 25 Chapter 2: VessR
Page 43 and 44: Chapter 3: VessRAID Setup This chap
Page 45 and 46: Setting up with the CLI 29 Chapter
Page 47 and 48: Setting up with the CLU 1. At the a
Page 49 and 50: Setting up with the LCD 33 Chapter
Page 51 and 52: Creating Disk Arrays with WebPAM PR
Page 53 and 54: Selecting a Language 37 Chapter 3:
Page 55 and 56: Express 39 Chapter 3: VessRAID Setu
Page 57 and 58: 41 Chapter 3: VessRAID Setup 5. Spe
Page 59 and 60: Chapter 4: Management with WebPAM P
Page 61 and 62: Figure 1. WebPAM PROe log-in screen
Page 63 and 64: There are four major parts to the g
Page 65 and 66:
49 Chapter 4: Management with WebPA
Page 67 and 68:
Working with the Storage Network 51
Page 69 and 70:
Setting an Alias for the Subsystem
Page 71 and 72:
Page 73 and 74:
Page 75 and 76:
Page 77 and 78:
Page 79 and 80:
Page 81 and 82:
8. Enter the new password in the Re
Page 83 and 84:
Managing the Network Connection 67
Page 85 and 86:
Managing iSCSI Connections 69 Chapt
Page 87 and 88:
Page 89 and 90:
Page 91 and 92:
Deleting CHAPs 75 Chapter 4: Manage
Page 93 and 94:
Page 95 and 96:
Managing Software Services Software
Page 97 and 98:
Starting or Restarting SLP service
Page 99 and 100:
Starting or Restarting Telnet servi
Page 101 and 102:
Adding Netsend recipients 85 Chapte
Page 103 and 104:
Exporting the User Database 87 Chap
Page 105 and 106:
Page 107 and 108:
Shutting Down the Subsystem 91 Chap
Page 109 and 110:
Starting Up After Shutdown 93 Chapt
Page 111 and 112:
Managing the Controller 95 Chapter
Page 113 and 114:
Page 115 and 116:
Managing Enclosures 99 Chapter 4: M
Page 117 and 118:
101 Chapter 4: Management with WebP
Page 119 and 120:
Reconditioning a Battery 103 Chapte
Page 121 and 122:
Managing Physical Drives 105 Chapte
Page 123 and 124:
Page 125 and 126:
Page 127 and 128:
Managing UPS Units 111 Chapter 4: M
Page 129 and 130:
Viewing UPS Information 113 Chapter
Page 131 and 132:
Page 133 and 134:
Page 135 and 136:
Page 137 and 138:
Creating a Logical Drive 121 Chapte
Page 139 and 140:
Page 141 and 142:
To start Media Patrol: 1. Click the
Page 143 and 144:
Managing Logical Drives 127 Chapter
Page 145 and 146:
Viewing Logical Drive Statistics To
Page 147 and 148:
Page 149 and 150:
Managing Spare Drives 133 Chapter 4
Page 151 and 152:
Page 153 and 154:
Page 155 and 156:
Chapter 5: Management with the CLU
Page 157 and 158:
Making a Telnet Connection 141 Chap
Page 159 and 160:
143 Chapter 5: Management with the
Page 161 and 162:
Managing the Subsystem Subsystem Ma
Page 163 and 164:
Managing the Controller Controller
Page 165 and 166:
Figure 4. Controller Status LED Con
Page 167 and 168:
Locating a Power Supply 151 Chapter
Page 169 and 170:
Page 171 and 172:
Managing Physical Drives Physical D
Page 173 and 174:
Page 175 and 176:
Creating a Disk Array - Automatic 1
Page 177 and 178:
Creating a Disk Array - Advanced 16
Page 179 and 180:
Page 181 and 182:
Page 183 and 184:
Page 185 and 186:
Managing Spare Drives Spare Drive M
Page 187 and 188:
Deleting a Spare Drive 171 Chapter
Page 189 and 190:
Page 191 and 192:
Managing the Network Connection 175
Page 193 and 194:
Managing iSCSI Connections 177 Chap
Page 195 and 196:
Page 197 and 198:
• 181 Chapter 5: Management with
Page 199 and 200:
Deleting CHAPs 183 Chapter 5: Manag
Page 201 and 202:
Page 203 and 204:
Page 205 and 206:
Page 207 and 208:
Making UPS Settings 191 Chapter 5:
Page 209 and 210:
Managing Users 193 Chapter 5: Manag
Page 211 and 212:
6. Press Ctrl-A to save the setting
Page 213 and 214:
Making SLP Settings 197 Chapter 5:
Page 215 and 216:
6. Press Ctrl-A to save your settin
Page 217 and 218:
Page 219 and 220:
Restoring Factory Defaults 203 Chap
Page 221 and 222:
Page 223 and 224:
Restarting the Subsystem 207 Chapte
Page 225 and 226:
Making Buzzer Settings 209 Chapter
Page 227 and 228:
Chapter 6: Management with the LCD
Page 229 and 230:
Advanced Mode 213 Perusing the Inte
Page 231 and 232:
Automatic IP Settings 215 Managing
Page 233 and 234:
Managing Enclosures 217 Managing En
Page 235 and 236:
219 Managing Disk Arrays 6. Press t
Page 237 and 238:
Page 239 and 240:
Page 241 and 242:
Page 243 and 244:
227 Managing Disk Arrays You must d
Page 245 and 246:
229 Managing Spare Drives 2. Press
Page 247 and 248:
Chapter 7: Maintenance This chapter
Page 249 and 250:
233 Chapter 7: Maintenance 6. Enter
Page 251 and 252:
Restarting Subsystem over a Telnet
Page 253 and 254:
Replacing a RAID Controller 237 Cha
Page 255 and 256:
Figure 3. RAID Controller cover and
Page 257 and 258:
241 Chapter 7: Maintenance 4. Lay t
Page 259 and 260:
Figure 9. RAID Controller memory mo
Page 261 and 262:
Chapter 8: Technology Background Th
Page 263 and 264:
RAID 1 - Mirror 247 Chapter 8: Tech
Page 265 and 266:
RAID 5 - Block and Parity Stripe 24
Page 267 and 268:
RAID 10 - Mirror / Stripe 251 Chapt
Page 269 and 270:
RAID 50 Axles 253 Chapter 8: Techno
Page 271 and 272:
RAID 60 Axles 255 Chapter 8: Techno
Page 273 and 274:
RAID 1E Recommended Applications fo
Page 275 and 276:
Choosing Stripe Size 259 Chapter 8:
Page 277 and 278:
Read Cache Policy 261 Chapter 8: Te
Page 279 and 280:
263 Chapter 8: Technology Backgroun
Page 281 and 282:
RAID 0 265 Chapter 8: Technology Ba
Page 283 and 284:
RAID 5 267 Chapter 8: Technology Ba
Page 285 and 286:
RAID 50 269 Chapter 8: Technology B
Page 287 and 288:
Page 289 and 290:
Transition 273 Chapter 8: Technolog
Page 291 and 292:
Page 293 and 294:
Chapter 9: Troubleshooting This cha
Page 295 and 296:
LEDs 279 Chapter 9: Troubleshooting
Page 297 and 298:
Figure 5. VessRAID Controller LEDs
Page 299 and 300:
283 Chapter 9: Troubleshooting To d
Page 301 and 302:
285 Chapter 9: Troubleshooting To s
Page 303 and 304:
LCD Panel Reports a Problem 287 Cha
Page 305 and 306:
Event Notification Response 289 Cha
Page 307 and 308:
Reported Event Corrective Action 29
Page 309 and 310:
Reported Event Corrective Action Ho
Page 311 and 312:
Page 313 and 314:
Reported Event Corrective Action Ph
Page 315 and 316:
Page 317 and 318:
Reported Event Corrective Action Sy
Page 319 and 320:
• The Disk Status LED changes fro
Page 321 and 322:
Incomplete Array 305 Chapter 9: Tro
Page 323 and 324:
307 Chapter 9: Troubleshooting You
Page 325 and 326:
Enclosure 309 Chapter 9: Troublesho
Page 327 and 328:
Connection Problems 311 Chapter 9:
Page 329 and 330:
Figure 18.iSCSI port connection Lin
Page 331 and 332:
315 Chapter 9: Troubleshooting The
Page 333 and 334:
Chapter 10: Support • Frequently
Page 335 and 336:
How can I be sure everything is wor
Page 337 and 338:
Italy Taiwan E-mail Support e-Suppo
Page 339 and 340:
Limited Warranty 323 Chapter 10: Su
Page 341 and 342:
Returning the Product For Repair 32
Page 343 and 344:
Index Numerics 10GB Truncate 97, 14
Page 345 and 346:
disk array, cont. status critical 1
Page 347 and 348:
K KCC statement 8 L LCD panel advan
Page 349 and 350:
N Netsend event reporting to Window
Page 351 and 352:
eleasing lock 61, 146 renewing lock
Page 353 and 354:
T Table Rounding 97, 148, 262 Techn
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