VessRAID Setup - Promise Technology, Inc.

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VessRAID 1000i Series Product Manual 4. Open the root folder of the USB stick and copy the file subinfo_xxxxxxxxxx.log to the PC desktop or a convenient location. Figure 12.Locating the report file on the USB stick 5. Open the subinfo_xxxxxxxxxx.log file in a text editor to read the system profile and diagnostic report. 288 Note Choose a text editor with some word processor capability, such as WordPad on a Windows PC, for easier viewing.
Event Notification Response 289 Chapter 9: Troubleshooting When you choose Event Notification, WebPAM PROe sends popup and/or email messages regarding its status. The messages you see depend on your notification selection and what is currently happening in the VessRAID. See “Setting-up User Event Subscriptions” on page 63. The table below cites: • Reported Events – Events that require you to take action • Corrective Actions – The action you should take in response to the event A list of event categories is shown below. • Battery (page 289) • Blowers (page 290) • Cache (page 291) • Controller (page 291) • Disk Array (page 291) • Drive Interface Controller (page 292) • Enclosure (page 292) • Event Log (page 292) • Host Interface Controller (page 292) • Logical Drive (page 293) • Media Patrol (page 294) • Online Capacity Expansion (page 295) • PDM (page 295) • Physical Disk (page 296) • PSU (Power Supply Units) (page 297) • RAID Level Migration (page 298) • Rebuild (page 298) • Redundancy Check (page 299) • Resource (page 300) • Spare Check (page 300) • Spare Drives (page 300) • SMART (page 300) • Synchronization (page 300) • System (VessRAID) (page 301) • Transition (page 301) • Watermark (page 301) Reported Event Corrective Action Battery Battery temperature is above the threshold Battery temperature is normal Battery capacity is below the threshold The battery is too hot. Verify proper airflow around the through the VessRAID. If airflow is OK, replace the battery. See page 240. Normal. Battery capacity is normal Normal. Battery is drained. Run battery reconditioning. See page 103 (WebPAM PROe) or page 153 (CLU).
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VessRAID 1720i, 1730i, 1740i, 1820i
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Contents Chapter 1: Introduction to
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v Contents Chapter 4: Management wi
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vii Contents Chapter 4: Management
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ix Contents Chapter 5: Management w
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xi Contents Chapter 5: Management w
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xiii Contents Chapter 6: Management
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xv Contents Chapter 9: Troubleshoot
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Chapter 1: Introduction to VessRAID
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Architectural Description 3 Chapter
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5 Chapter 1: Introduction to VessRA
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Dimensions (H x W x D) 1840i: 13 x
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Chapter 2: VessRAID Installation Th
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Figure 3. VessRAID 1830i rear view
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Mounting VessRAID in a Rack 13 Chap
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Installing Disk Drives 15 Chapter 2
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Installing Your Disk Drives 17 Chap
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19 Chapter 2: VessRAID Installation
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21 Chapter 2: VessRAID Installation
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Setting Up Serial Cable Connections
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Controller LEDs 25 Chapter 2: VessR
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Chapter 3: VessRAID Setup This chap
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Setting up with the CLI 29 Chapter
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Setting up with the CLU 1. At the a
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Setting up with the LCD 33 Chapter
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Creating Disk Arrays with WebPAM PR
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Selecting a Language 37 Chapter 3:
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Express 39 Chapter 3: VessRAID Setu
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41 Chapter 3: VessRAID Setup 5. Spe
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Chapter 4: Management with WebPAM P
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Figure 1. WebPAM PROe log-in screen
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There are four major parts to the g
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49 Chapter 4: Management with WebPA
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Working with the Storage Network 51
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Setting an Alias for the Subsystem
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8. Enter the new password in the Re
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Managing the Network Connection 67
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Managing iSCSI Connections 69 Chapt
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Deleting CHAPs 75 Chapter 4: Manage
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Managing Software Services Software
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Starting or Restarting SLP service
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Starting or Restarting Telnet servi
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Adding Netsend recipients 85 Chapte
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Exporting the User Database 87 Chap
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Shutting Down the Subsystem 91 Chap
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Starting Up After Shutdown 93 Chapt
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Managing the Controller 95 Chapter
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Managing Enclosures 99 Chapter 4: M
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101 Chapter 4: Management with WebP
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Reconditioning a Battery 103 Chapte
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Managing Physical Drives 105 Chapte
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Managing UPS Units 111 Chapter 4: M
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Viewing UPS Information 113 Chapter
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Creating a Logical Drive 121 Chapte
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To start Media Patrol: 1. Click the
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Managing Logical Drives 127 Chapter
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Viewing Logical Drive Statistics To
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Managing Spare Drives 133 Chapter 4
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Chapter 5: Management with the CLU
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Making a Telnet Connection 141 Chap
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143 Chapter 5: Management with the
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Managing the Subsystem Subsystem Ma
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Managing the Controller Controller
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Figure 4. Controller Status LED Con
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Locating a Power Supply 151 Chapter
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Managing Physical Drives Physical D
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Creating a Disk Array - Automatic 1
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Creating a Disk Array - Advanced 16
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Managing Spare Drives Spare Drive M
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Deleting a Spare Drive 171 Chapter
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Managing the Network Connection 175
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Managing iSCSI Connections 177 Chap
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• 181 Chapter 5: Management with
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Deleting CHAPs 183 Chapter 5: Manag
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Making UPS Settings 191 Chapter 5:
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Managing Users 193 Chapter 5: Manag
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6. Press Ctrl-A to save the setting
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Making SLP Settings 197 Chapter 5:
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6. Press Ctrl-A to save your settin
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Restoring Factory Defaults 203 Chap
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Restarting the Subsystem 207 Chapte
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Making Buzzer Settings 209 Chapter
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Chapter 6: Management with the LCD
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Advanced Mode 213 Perusing the Inte
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Automatic IP Settings 215 Managing
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Managing Enclosures 217 Managing En
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219 Managing Disk Arrays 6. Press t
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227 Managing Disk Arrays You must d
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229 Managing Spare Drives 2. Press
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Chapter 7: Maintenance This chapter
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233 Chapter 7: Maintenance 6. Enter
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Restarting Subsystem over a Telnet
Page 253 and 254: Replacing a RAID Controller 237 Cha
Page 255 and 256: Figure 3. RAID Controller cover and
Page 257 and 258: 241 Chapter 7: Maintenance 4. Lay t
Page 259 and 260: Figure 9. RAID Controller memory mo
Page 261 and 262: Chapter 8: Technology Background Th
Page 263 and 264: RAID 1 - Mirror 247 Chapter 8: Tech
Page 265 and 266: RAID 5 - Block and Parity Stripe 24
Page 267 and 268: RAID 10 - Mirror / Stripe 251 Chapt
Page 269 and 270: RAID 50 Axles 253 Chapter 8: Techno
Page 271 and 272: RAID 60 Axles 255 Chapter 8: Techno
Page 273 and 274: RAID 1E Recommended Applications fo
Page 275 and 276: Choosing Stripe Size 259 Chapter 8:
Page 277 and 278: Read Cache Policy 261 Chapter 8: Te
Page 279 and 280: 263 Chapter 8: Technology Backgroun
Page 281 and 282: RAID 0 265 Chapter 8: Technology Ba
Page 283 and 284: RAID 5 267 Chapter 8: Technology Ba
Page 285 and 286: RAID 50 269 Chapter 8: Technology B
Page 289 and 290: Transition 273 Chapter 8: Technolog
Page 293 and 294: Chapter 9: Troubleshooting This cha
Page 295 and 296: LEDs 279 Chapter 9: Troubleshooting
Page 297 and 298: Figure 5. VessRAID Controller LEDs
Page 299 and 300: 283 Chapter 9: Troubleshooting To d
Page 301 and 302: 285 Chapter 9: Troubleshooting To s
Page 303: LCD Panel Reports a Problem 287 Cha
Page 307 and 308: Reported Event Corrective Action 29
Page 309 and 310: Reported Event Corrective Action Ho
Page 313 and 314: Reported Event Corrective Action Ph
Page 317 and 318: Reported Event Corrective Action Sy
Page 319 and 320: • The Disk Status LED changes fro
Page 321 and 322: Incomplete Array 305 Chapter 9: Tro
Page 323 and 324: 307 Chapter 9: Troubleshooting You
Page 325 and 326: Enclosure 309 Chapter 9: Troublesho
Page 327 and 328: Connection Problems 311 Chapter 9:
Page 329 and 330: Figure 18.iSCSI port connection Lin
Page 331 and 332: 315 Chapter 9: Troubleshooting The
Page 333 and 334: Chapter 10: Support • Frequently
Page 335 and 336: How can I be sure everything is wor
Page 337 and 338: Italy Taiwan E-mail Support e-Suppo
Page 339 and 340: Limited Warranty 323 Chapter 10: Su
Page 341 and 342: Returning the Product For Repair 32
Page 343 and 344: Index Numerics 10GB Truncate 97, 14
Page 345 and 346: disk array, cont. status critical 1
Page 347 and 348: K KCC statement 8 L LCD panel advan
Page 349 and 350: N Netsend event reporting to Window
Page 351 and 352: eleasing lock 61, 146 renewing lock
Page 353 and 354: T Table Rounding 97, 148, 262 Techn
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