VessRAID Setup - Promise Technology, Inc.

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VessRAID 1000i Series Product Manual Physical Drive Problems Physical Drive Offline Check the drive for: • PFA Condition – Caused by a bad block or sector. See “Clearing Stale and PFA Conditions” on page 108 (WebPAM PROe) or page 156 (CLU). • Stale Configuration – Caused by obsolete array information on the physical drive. Identify the disk array to which the physical drive belongs. Then delete the disk array. See “Deleting a Disk Array” on page 119 (WebPAM PROe) or page 162 (CLU). If the error condition remains on the physical drive, clear the error condition. See “Clearing Stale and PFA Conditions” on page 108 (WebPAM PROe) or page 156 (CLU). Physical Drive Not Usable This condition occurs when you have a missing or defective SAS cable between the VessRAID subsystem and a VessJBOD enclosure. Physical Drive Failed When physical drive status shows failed, the physical drive cannot be repaired. You must replace the failed drive. Physical Drive Fails during Migration VessRAID has two methods for migrating a disk array: • DDF – The default setting. Slower but reliable • NVRAM – An optional setting that requires special access. Faster but risks data loss Normally, RAID level migration is done under the default Disk Data Format (DDF) setting. If a physical drive or the controller fails during migration, the disk array goes critical, and you can rebuild it. Migration under DDF can take up to several hours depending on the number and size of the physical drives and data input/ output activity. 306 Caution VessRAID supports disk drive hot-swapping. To avoid hand contact with an electrical hazard, do not remove more than one drive carrier a time.
307 Chapter 9: Troubleshooting You can set the VessRAID to migrate disk arrays under Non-Volatile Random Access Memory (NVRAM), a much faster process because it writes data to the memory in the controller. However, if a physical drive or the controller fails during migration, the logical drives will go offline and you will lose data. See “Incomplete Array” on page 305. Because the setting for migration under NVRAM requires special access, most users will not encounter this condition. Physical Drive Fails during Transport Transport is the action of moving the physical drives of a disk array: • To different slots in the same VessRAID enclosure • From one VessRAID enclosure to another If a physical drive fails during a transport, or you do not move all of the physical drives to their new locations, WebPAM PROe will display an incomplete array. See “Incomplete Array” on page 305.
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VessRAID 1720i, 1730i, 1740i, 1820i
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Contents Chapter 1: Introduction to
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v Contents Chapter 4: Management wi
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vii Contents Chapter 4: Management
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ix Contents Chapter 5: Management w
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xi Contents Chapter 5: Management w
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xiii Contents Chapter 6: Management
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xv Contents Chapter 9: Troubleshoot
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Chapter 1: Introduction to VessRAID
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Architectural Description 3 Chapter
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5 Chapter 1: Introduction to VessRA
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Dimensions (H x W x D) 1840i: 13 x
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Chapter 2: VessRAID Installation Th
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Figure 3. VessRAID 1830i rear view
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Mounting VessRAID in a Rack 13 Chap
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Installing Disk Drives 15 Chapter 2
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Installing Your Disk Drives 17 Chap
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19 Chapter 2: VessRAID Installation
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21 Chapter 2: VessRAID Installation
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Setting Up Serial Cable Connections
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Controller LEDs 25 Chapter 2: VessR
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Chapter 3: VessRAID Setup This chap
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Setting up with the CLI 29 Chapter
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Setting up with the CLU 1. At the a
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Setting up with the LCD 33 Chapter
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Creating Disk Arrays with WebPAM PR
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Selecting a Language 37 Chapter 3:
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Express 39 Chapter 3: VessRAID Setu
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41 Chapter 3: VessRAID Setup 5. Spe
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Chapter 4: Management with WebPAM P
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Figure 1. WebPAM PROe log-in screen
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There are four major parts to the g
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49 Chapter 4: Management with WebPA
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Working with the Storage Network 51
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Setting an Alias for the Subsystem
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8. Enter the new password in the Re
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Managing the Network Connection 67
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Managing iSCSI Connections 69 Chapt
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Deleting CHAPs 75 Chapter 4: Manage
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Managing Software Services Software
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Starting or Restarting SLP service
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Starting or Restarting Telnet servi
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Adding Netsend recipients 85 Chapte
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Exporting the User Database 87 Chap
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Shutting Down the Subsystem 91 Chap
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Starting Up After Shutdown 93 Chapt
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Managing the Controller 95 Chapter
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Managing Enclosures 99 Chapter 4: M
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101 Chapter 4: Management with WebP
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Reconditioning a Battery 103 Chapte
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Managing Physical Drives 105 Chapte
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Managing UPS Units 111 Chapter 4: M
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Viewing UPS Information 113 Chapter
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Creating a Logical Drive 121 Chapte
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To start Media Patrol: 1. Click the
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Managing Logical Drives 127 Chapter
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Viewing Logical Drive Statistics To
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Managing Spare Drives 133 Chapter 4
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Chapter 5: Management with the CLU
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Making a Telnet Connection 141 Chap
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143 Chapter 5: Management with the
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Managing the Subsystem Subsystem Ma
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Managing the Controller Controller
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Figure 4. Controller Status LED Con
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Locating a Power Supply 151 Chapter
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Managing Physical Drives Physical D
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Creating a Disk Array - Automatic 1
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Creating a Disk Array - Advanced 16
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Managing Spare Drives Spare Drive M
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Deleting a Spare Drive 171 Chapter
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Managing the Network Connection 175
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Managing iSCSI Connections 177 Chap
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• 181 Chapter 5: Management with
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Deleting CHAPs 183 Chapter 5: Manag
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Making UPS Settings 191 Chapter 5:
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Managing Users 193 Chapter 5: Manag
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6. Press Ctrl-A to save the setting
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Making SLP Settings 197 Chapter 5:
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6. Press Ctrl-A to save your settin
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Restoring Factory Defaults 203 Chap
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Restarting the Subsystem 207 Chapte
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Making Buzzer Settings 209 Chapter
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Chapter 6: Management with the LCD
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Advanced Mode 213 Perusing the Inte
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Automatic IP Settings 215 Managing
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Managing Enclosures 217 Managing En
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219 Managing Disk Arrays 6. Press t
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227 Managing Disk Arrays You must d
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229 Managing Spare Drives 2. Press
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Chapter 7: Maintenance This chapter
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233 Chapter 7: Maintenance 6. Enter
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Restarting Subsystem over a Telnet
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Replacing a RAID Controller 237 Cha
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Figure 3. RAID Controller cover and
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241 Chapter 7: Maintenance 4. Lay t
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Figure 9. RAID Controller memory mo
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Chapter 8: Technology Background Th
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RAID 1 - Mirror 247 Chapter 8: Tech
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RAID 5 - Block and Parity Stripe 24
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RAID 10 - Mirror / Stripe 251 Chapt
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RAID 50 Axles 253 Chapter 8: Techno
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Page 273 and 274: RAID 1E Recommended Applications fo
Page 275 and 276: Choosing Stripe Size 259 Chapter 8:
Page 277 and 278: Read Cache Policy 261 Chapter 8: Te
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Page 281 and 282: RAID 0 265 Chapter 8: Technology Ba
Page 283 and 284: RAID 5 267 Chapter 8: Technology Ba
Page 285 and 286: RAID 50 269 Chapter 8: Technology B
Page 289 and 290: Transition 273 Chapter 8: Technolog
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Page 295 and 296: LEDs 279 Chapter 9: Troubleshooting
Page 297 and 298: Figure 5. VessRAID Controller LEDs
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Page 303 and 304: LCD Panel Reports a Problem 287 Cha
Page 305 and 306: Event Notification Response 289 Cha
Page 307 and 308: Reported Event Corrective Action 29
Page 309 and 310: Reported Event Corrective Action Ho
Page 313 and 314: Reported Event Corrective Action Ph
Page 317 and 318: Reported Event Corrective Action Sy
Page 319 and 320: • The Disk Status LED changes fro
Page 321: Incomplete Array 305 Chapter 9: Tro
Page 325 and 326: Enclosure 309 Chapter 9: Troublesho
Page 327 and 328: Connection Problems 311 Chapter 9:
Page 329 and 330: Figure 18.iSCSI port connection Lin
Page 331 and 332: 315 Chapter 9: Troubleshooting The
Page 333 and 334: Chapter 10: Support • Frequently
Page 335 and 336: How can I be sure everything is wor
Page 337 and 338: Italy Taiwan E-mail Support e-Suppo
Page 339 and 340: Limited Warranty 323 Chapter 10: Su
Page 341 and 342: Returning the Product For Repair 32
Page 343 and 344: Index Numerics 10GB Truncate 97, 14
Page 345 and 346: disk array, cont. status critical 1
Page 347 and 348: K KCC statement 8 L LCD panel advan
Page 349 and 350: N Netsend event reporting to Window
Page 351 and 352: eleasing lock 61, 146 renewing lock
Page 353 and 354: T Table Rounding 97, 148, 262 Techn
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