VessRAID Setup - Promise Technology, Inc.

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VessRAID 1000i Series Product Manual Warranty and Support Warranty: Three year limited warranty on all components except the optional battery backup unit, which has a one-year warranty. Support: 24x7 email and phone support (English only). 24x7 access to Promise support site for drivers, firmware, and compatibility. CE Statement Warning: This is a class B product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. KCC Statement 8
Chapter 2: VessRAID Installation This chapter covers the following topics: • Unpacking the VessRAID (below) • Installing the LCD Panel (Optional) (page 11) • Mounting VessRAID in a Rack (page 13) • Installing Disk Drives (page 15) • Making Data and Management Connections (page 18) • Setting Up Serial Cable Connections (page 23) • Connecting the Power (page 24) Unpacking the VessRAID The VessRAID box contains the following items: • VessRAID Unit • Quick Start Guide printed • RJ11-to-DB9 serial data cable • Screws for disk drives (70 pieces for 16-bay, 50 pieces for 12- and 8-bay) • 1.5m (4.9 ft) Power cords (1700i models, 1; 1800i models, 2) • CD with SNMP files, Product Manual and Quick Start Guide in PDF format A Battery Backup Unit (BBU) is optional on the VessRAID subsystem. In the event of a power failure, the BBU powers the controller cache to preserve any data it contains. 9 Caution • There is a risk of explosion if the battery is replaced by the incorrect type. • Dispose of used batteries according to the instructions that accompany the battery. Warning The electronic components within the VessRAID enclosure are sensitive to damage from Electro-Static Discharge (ESD). Observe appropriate precautions at all times when handling the VessRAID or its subassemblies.
Page 1 and 2: VessRAID 1720i, 1730i, 1740i, 1820i
Page 3 and 4: Contents Chapter 1: Introduction to
Page 5 and 6: v Contents Chapter 4: Management wi
Page 7 and 8: vii Contents Chapter 4: Management
Page 9 and 10: ix Contents Chapter 5: Management w
Page 11 and 12: xi Contents Chapter 5: Management w
Page 13 and 14: xiii Contents Chapter 6: Management
Page 15 and 16: xv Contents Chapter 9: Troubleshoot
Page 17 and 18: Chapter 1: Introduction to VessRAID
Page 19 and 20: Architectural Description 3 Chapter
Page 21 and 22: 5 Chapter 1: Introduction to VessRA
Page 23: Dimensions (H x W x D) 1840i: 13 x
Page 27 and 28: Figure 3. VessRAID 1830i rear view
Page 29 and 30: Mounting VessRAID in a Rack 13 Chap
Page 31 and 32: Installing Disk Drives 15 Chapter 2
Page 33 and 34: Installing Your Disk Drives 17 Chap
Page 35 and 36: 19 Chapter 2: VessRAID Installation
Page 37 and 38: 21 Chapter 2: VessRAID Installation
Page 39 and 40: Setting Up Serial Cable Connections
Page 41 and 42: Controller LEDs 25 Chapter 2: VessR
Page 43 and 44: Chapter 3: VessRAID Setup This chap
Page 45 and 46: Setting up with the CLI 29 Chapter
Page 47 and 48: Setting up with the CLU 1. At the a
Page 49 and 50: Setting up with the LCD 33 Chapter
Page 51 and 52: Creating Disk Arrays with WebPAM PR
Page 53 and 54: Selecting a Language 37 Chapter 3:
Page 55 and 56: Express 39 Chapter 3: VessRAID Setu
Page 57 and 58: 41 Chapter 3: VessRAID Setup 5. Spe
Page 59 and 60: Chapter 4: Management with WebPAM P
Page 61 and 62: Figure 1. WebPAM PROe log-in screen
Page 63 and 64: There are four major parts to the g
Page 65 and 66: 49 Chapter 4: Management with WebPA
Page 67 and 68: Working with the Storage Network 51
Page 69 and 70: Setting an Alias for the Subsystem
Page 75 and 76:
59 Chapter 4: Management with WebPA
Page 77 and 78:
Page 79 and 80:
Page 81 and 82:
8. Enter the new password in the Re
Page 83 and 84:
Managing the Network Connection 67
Page 85 and 86:
Managing iSCSI Connections 69 Chapt
Page 87 and 88:
Page 89 and 90:
Page 91 and 92:
Deleting CHAPs 75 Chapter 4: Manage
Page 93 and 94:
Page 95 and 96:
Managing Software Services Software
Page 97 and 98:
Starting or Restarting SLP service
Page 99 and 100:
Starting or Restarting Telnet servi
Page 101 and 102:
Adding Netsend recipients 85 Chapte
Page 103 and 104:
Exporting the User Database 87 Chap
Page 105 and 106:
Page 107 and 108:
Shutting Down the Subsystem 91 Chap
Page 109 and 110:
Starting Up After Shutdown 93 Chapt
Page 111 and 112:
Managing the Controller 95 Chapter
Page 113 and 114:
Page 115 and 116:
Managing Enclosures 99 Chapter 4: M
Page 117 and 118:
101 Chapter 4: Management with WebP
Page 119 and 120:
Reconditioning a Battery 103 Chapte
Page 121 and 122:
Managing Physical Drives 105 Chapte
Page 123 and 124:
Page 125 and 126:
Page 127 and 128:
Managing UPS Units 111 Chapter 4: M
Page 129 and 130:
Viewing UPS Information 113 Chapter
Page 131 and 132:
Page 133 and 134:
Page 135 and 136:
Page 137 and 138:
Creating a Logical Drive 121 Chapte
Page 139 and 140:
Page 141 and 142:
To start Media Patrol: 1. Click the
Page 143 and 144:
Managing Logical Drives 127 Chapter
Page 145 and 146:
Viewing Logical Drive Statistics To
Page 147 and 148:
Page 149 and 150:
Managing Spare Drives 133 Chapter 4
Page 151 and 152:
Page 153 and 154:
Page 155 and 156:
Chapter 5: Management with the CLU
Page 157 and 158:
Making a Telnet Connection 141 Chap
Page 159 and 160:
143 Chapter 5: Management with the
Page 161 and 162:
Managing the Subsystem Subsystem Ma
Page 163 and 164:
Managing the Controller Controller
Page 165 and 166:
Figure 4. Controller Status LED Con
Page 167 and 168:
Locating a Power Supply 151 Chapter
Page 169 and 170:
Page 171 and 172:
Managing Physical Drives Physical D
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Page 175 and 176:
Creating a Disk Array - Automatic 1
Page 177 and 178:
Creating a Disk Array - Advanced 16
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Page 181 and 182:
Page 183 and 184:
Page 185 and 186:
Managing Spare Drives Spare Drive M
Page 187 and 188:
Deleting a Spare Drive 171 Chapter
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Page 191 and 192:
Managing the Network Connection 175
Page 193 and 194:
Managing iSCSI Connections 177 Chap
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Page 197 and 198:
• 181 Chapter 5: Management with
Page 199 and 200:
Deleting CHAPs 183 Chapter 5: Manag
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Page 203 and 204:
Page 205 and 206:
Page 207 and 208:
Making UPS Settings 191 Chapter 5:
Page 209 and 210:
Managing Users 193 Chapter 5: Manag
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6. Press Ctrl-A to save the setting
Page 213 and 214:
Making SLP Settings 197 Chapter 5:
Page 215 and 216:
6. Press Ctrl-A to save your settin
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Page 219 and 220:
Restoring Factory Defaults 203 Chap
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Page 223 and 224:
Restarting the Subsystem 207 Chapte
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Making Buzzer Settings 209 Chapter
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Chapter 6: Management with the LCD
Page 229 and 230:
Advanced Mode 213 Perusing the Inte
Page 231 and 232:
Automatic IP Settings 215 Managing
Page 233 and 234:
Managing Enclosures 217 Managing En
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219 Managing Disk Arrays 6. Press t
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Page 239 and 240:
Page 241 and 242:
Page 243 and 244:
227 Managing Disk Arrays You must d
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229 Managing Spare Drives 2. Press
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Chapter 7: Maintenance This chapter
Page 249 and 250:
233 Chapter 7: Maintenance 6. Enter
Page 251 and 252:
Restarting Subsystem over a Telnet
Page 253 and 254:
Replacing a RAID Controller 237 Cha
Page 255 and 256:
Figure 3. RAID Controller cover and
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241 Chapter 7: Maintenance 4. Lay t
Page 259 and 260:
Figure 9. RAID Controller memory mo
Page 261 and 262:
Chapter 8: Technology Background Th
Page 263 and 264:
RAID 1 - Mirror 247 Chapter 8: Tech
Page 265 and 266:
RAID 5 - Block and Parity Stripe 24
Page 267 and 268:
RAID 10 - Mirror / Stripe 251 Chapt
Page 269 and 270:
RAID 50 Axles 253 Chapter 8: Techno
Page 271 and 272:
RAID 60 Axles 255 Chapter 8: Techno
Page 273 and 274:
RAID 1E Recommended Applications fo
Page 275 and 276:
Choosing Stripe Size 259 Chapter 8:
Page 277 and 278:
Read Cache Policy 261 Chapter 8: Te
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263 Chapter 8: Technology Backgroun
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RAID 0 265 Chapter 8: Technology Ba
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RAID 5 267 Chapter 8: Technology Ba
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RAID 50 269 Chapter 8: Technology B
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Transition 273 Chapter 8: Technolog
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Page 293 and 294:
Chapter 9: Troubleshooting This cha
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LEDs 279 Chapter 9: Troubleshooting
Page 297 and 298:
Figure 5. VessRAID Controller LEDs
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283 Chapter 9: Troubleshooting To d
Page 301 and 302:
285 Chapter 9: Troubleshooting To s
Page 303 and 304:
LCD Panel Reports a Problem 287 Cha
Page 305 and 306:
Event Notification Response 289 Cha
Page 307 and 308:
Reported Event Corrective Action 29
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Reported Event Corrective Action Ho
Page 311 and 312:
Page 313 and 314:
Reported Event Corrective Action Ph
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Reported Event Corrective Action Sy
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• The Disk Status LED changes fro
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Incomplete Array 305 Chapter 9: Tro
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307 Chapter 9: Troubleshooting You
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Enclosure 309 Chapter 9: Troublesho
Page 327 and 328:
Connection Problems 311 Chapter 9:
Page 329 and 330:
Figure 18.iSCSI port connection Lin
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315 Chapter 9: Troubleshooting The
Page 333 and 334:
Chapter 10: Support • Frequently
Page 335 and 336:
How can I be sure everything is wor
Page 337 and 338:
Italy Taiwan E-mail Support e-Suppo
Page 339 and 340:
Limited Warranty 323 Chapter 10: Su
Page 341 and 342:
Returning the Product For Repair 32
Page 343 and 344:
Index Numerics 10GB Truncate 97, 14
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disk array, cont. status critical 1
Page 347 and 348:
K KCC statement 8 L LCD panel advan
Page 349 and 350:
N Netsend event reporting to Window
Page 351 and 352:
eleasing lock 61, 146 renewing lock
Page 353 and 354:
T Table Rounding 97, 148, 262 Techn
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