VessRAID Setup - Promise Technology, Inc.

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Chapter 9: Troubleshooting
To display NVRAM events:
1. From the Main Menu, highlight Event Viewer and press Enter.
2. Highlight NVRAM Events and press Enter.
The log of NVRAM Events appears. Events are added to the top of the list.
Each item includes:
• Sequence number – Begins with 0 at system startup.
• Device – Disk Array, Logical Drive, Physical Drive by its ID number.
• Severity – (lowest to highest) Information, Warning, Minor, Major,
Critical and Fatal
• Timestamp – Date and time the event happened.
• Description – A description of the event in plain language.
3. Press the up and down arrow keys to scroll through the log.
Checking a Reported Component
In this example, let us check disk array status.
1. Open the CLU.
2. Highlight Disk Array Management and press Enter.
3. Observe the status of your disk arrays.
DaId Alias OpStatus CfgCapacity FreeCapacity MaxContiguousCap
-------------------------------------------------------------------------------------------
0 DA0 OK 75.44GB 66.06GB 66.06GB
1 DA1 Degraded 189.06GB 179.68GB 179.68GB
2 DA2 OK 73.57GB 64.20GB 64.20GB
At this point, you can highlight the Degraded array and press Enter to see more
information. See below.
Disk Array ID : 1 Physical Capacity : 189.06GB
OperationalStatus : Degraded MaxContiguousCapacity : 11.18GB
FreeCapacity : 179.68 GB ConfigurableCapacity : 179.68GB
SupportedRAIDLevels: 0 5 10 1E
Disk Array Alias : DA1
MediaPatrol : Enabled
PDM : Enabled
Transport
Rebuild
Predictive Data Migration
Transition
Dedicated Spare Drives in the Array