VessRAID Setup - Promise Technology, Inc.

Incomplete Array
305
Chapter 9: Troubleshooting
An incomplete array can result from any of the following conditions:
• The NVRAM watermark for the RAID level migration currently in progress is
missing or cannot be found
• A physical drive goes missing during transport
See “Physical Drive Failed” on page 306 for more information.
When VessRAID discovers an incomplete array, WebPAM PROe displays a
dialog box asking you to:
• Click the OK button to accept the incomplete array
• Click the Cancel button to reject the incomplete array
Before you accept the incomplete array, be sure all of the physical drives are
present and that their drive carriers are properly installed into the enclosure. See
“Installing Disk Drives” on page 15.
If you choose to accept the incomplete array:
1. Click OK in the incomplete array dialog box.
2. Check the operational status of the logical drives in the array.
• If the logical drives are critical or degraded, proceed with a rebuild.
See “Rebuilding a Disk Array” on page 123 (WebPAM PROe) or
page 164 (CLU).
• If the logical drives are offline, contact Technical Support. See
page 319.
3. Restore your data from a backup source, if required.
The CLU displays the option Accept Incomplete Array on the Disk Array Info and
Settings screen. Highlight the option and press Enter to accept the incomplete
array.
If you choose NOT to accept the incomplete array:
1. Click Cancel in the incomplete array dialog box.
2. Do one of the following:
• Delete the array. See “Deleting a Disk Array” on page 119 (WebPAM
PROe) or page 162 (CLU).
• Replace the missing physical drive.