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HP Integrity Virtual Machines 4.2.5 - HP Business Support Center

HP Integrity Virtual Machines 4.2.5 - HP Business Support Center

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initiate a fast and accurate resolution, based on your product’s service level. Notifications may be<br />

sent to your authorized <strong>HP</strong> Channel Partner for on-site service, if configured and available in your<br />

country. The software is available in two variants:<br />

• <strong>HP</strong> Insight Remote <strong>Support</strong> Standard: This software supports server and storage devices and<br />

is optimized for environments with 1-50 servers. Ideal for customers who can benefit from<br />

proactive notification, but do not need proactive service delivery and integration with a<br />

management platform.<br />

• <strong>HP</strong> Insight Remote <strong>Support</strong> Advanced: This software provides comprehensive remote monitoring<br />

and proactive service support for nearly all <strong>HP</strong> servers, storage, network, and SAN<br />

environments, plus selected non-<strong>HP</strong> servers that have a support obligation with <strong>HP</strong>. It is<br />

integrated with <strong>HP</strong> Systems Insight Manager. A dedicated server is recommended to host both<br />

<strong>HP</strong> Systems Insight Manager and <strong>HP</strong> Insight Remote <strong>Support</strong> Advanced.<br />

Details for both versions are available at:<br />

http://www.hp.com/go/insightremotesupport<br />

To download the software, go to Software Depot:<br />

http://www.software.hp.com<br />

Select Insight Remote <strong>Support</strong> from the menu on the right.<br />

NOTE: <strong>HP</strong> recommends using Insight Remote <strong>Support</strong> on the VM Host system. Information from<br />

Insight Remote <strong>Support</strong> running on virtual machines should not be used to determine the hardware<br />

state.<br />

<strong>HP</strong> Encourages Your Comments<br />

<strong>HP</strong> encourages your comments concerning this document. We are truly committed to providing<br />

documentation that meets your needs.<br />

Please submit comments to:<br />

http://www.hp.com/bizsupport/feedback/ww/webfeedback.html<br />

Please include the document title, manufacturing part number, and any comment, error found, or<br />

suggestion for improvement you have concerning this document.

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