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 Apple Technician Guide - tim.id.au

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2010-08-05<br />

4. Does the <strong>Apple</strong> Remote now<br />

work?<br />

5. Does the <strong>Apple</strong> Remote now<br />

work?<br />

Built-in Speaker Has No Audio<br />

Unlikely c<strong>au</strong>se: LCD, hard drive, optical drive<br />

Quick Check<br />

Symptom Quick Check<br />

Built-in Speaker Has No Audio<br />

Can’t hear any <strong>au</strong>dio from within<br />

the machine.<br />

Deep Dive<br />

Yes Issue resolved.<br />

No Replace the HD SATA/IR/Sleep<br />

LED cable. Go to step 5.<br />

Yes Issue resolved. K99<br />

No Replace logic board. M15<br />

1. Make sure all software updates have been<br />

applied.<br />

2. Check in System Preferences: Sound: Output that<br />

sound output is set to “Internal Speakers”.<br />

3. Use the F12 volume key to set the sound to<br />

maximum.<br />

4. Reset PRAM.<br />

Check Result Action Code<br />

1. Check System Preferences:<br />

Sound: Output and verify that<br />

no external speakers, “Digital<br />

Out,” or headphones are being<br />

reported connected when<br />

there is none present.<br />

2. With known-good headphone<br />

or speakers, plug in the <strong>au</strong>dio<br />

output jack for several cycles.<br />

Verify that you get <strong>au</strong>dio<br />

through external headphones/<br />

speakers when connected.<br />

Yes Audio-out port is not<br />

damaged. Go to step 3.<br />

No Go to step 2<br />

Yes Go to step 4<br />

No Reseat the speaker<br />

connectors to logic board. Go<br />

to step 3.<br />

MacBook Pro (15-inch, 2.53 GHz, M<strong>id</strong> 2009) Symptom Charts — Input/Output Devices 104

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