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 Apple Technician Guide - tim.id.au

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2010-08-05<br />

Remove I/O device where<br />

possible to pinpoint f<strong>au</strong>lty<br />

device:<br />

- Disconnect camera cable<br />

from display assembly (for<br />

AirPort, Bluetooth, camera, and<br />

ambient light sensor). Camera<br />

cable can be disconnected<br />

without affecting startup and<br />

test.<br />

- Bluetooth card to isolate<br />

Bluetooth.<br />

- optical drive cable to isolate<br />

optical drive.<br />

- hard drive cable to isolate<br />

hard drive.<br />

Memory cards can be removed,<br />

relocated, or tested with<br />

known-good memory. Bec<strong>au</strong>se<br />

system will run on one card,<br />

this is a useful test for finding<br />

bad memory or bad memory<br />

slot.<br />

If issue remains after testing<br />

I/O device, replace with knowngood<br />

part(s) to confirm issue<br />

resolved.<br />

5. Start up from optical drive or<br />

known-good OS.<br />

Attempt to start up with<br />

original or product install disc,<br />

or from an external hard drive<br />

with product OS installed,<br />

and verify that system starts<br />

without kernal panic.<br />

Yes System starts up when I/O<br />

device removed, replace<br />

affected I/O device or module<br />

containing it.<br />

If AirPort card presence is<br />

crashing system, replace<br />

AirPort card. If still issue,<br />

replace display assembly (for<br />

Bluetooth, camera, or cable<br />

damage).<br />

If Bluetooth card presence<br />

is crashing system, replace<br />

Bluetooth. If issue remains,<br />

replace display assembly for<br />

damaged Bluetooth (camera)<br />

cable.<br />

If optical drive presence is<br />

crashing system, replace<br />

optical drive cable and retest.<br />

If issue remains try with<br />

known-good optical drive.<br />

If still issue, replace optical<br />

drive.<br />

If hard drive presence is<br />

crashing system, replace hard<br />

drive cable and retest. If issue<br />

remains, try with known-good<br />

hard drive. If still issue, replace<br />

hard drive.<br />

Reseat memory or replace<br />

suspect memory with knowngood<br />

memory.<br />

No Symptoms unchanged, go to<br />

step 5<br />

Yes Kernel panics cease running<br />

alternate OS. Run ASD/<br />

DiskUtility to repair and test<br />

hard drive. If repair attempts<br />

fail, repartition hard drive<br />

and reinstall OS. Replace hard<br />

drive if restore fails.<br />

No Symptoms unchanged, go to<br />

Step 6<br />

N13<br />

L14<br />

N15 or<br />

L16<br />

X03<br />

J03<br />

X03<br />

H01<br />

MacBook Pro (15-inch, 2.53 GHz, M<strong>id</strong> 2009) Symptom Charts — Startup and Power Issues 50<br />

X01<br />

H03

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