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 Apple Technician Guide - tim.id.au

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2010-08-05<br />

5. After installing new hard drive,<br />

do you still have drive noise?<br />

6. After removing hard drive,<br />

verify if the system is still noisy.<br />

7. Install a known-good hard<br />

drive and verify if the noise<br />

level is similar to user’s hard<br />

drive.<br />

Yes Remove hard drive and start<br />

up from external drive to test<br />

fan noise. Go to step 6.<br />

No Issue resolved.<br />

Yes Fan noise or optical drive<br />

noise likely to be the c<strong>au</strong>se.<br />

See ODD Noisy table and Fan<br />

failures/Thermal issues table.<br />

No Go to step 7.<br />

Optical Drive Won’t Accept/Reject Media<br />

Unlikely c<strong>au</strong>se: LCD, speakers, fan, camera, microphone<br />

Quick Check<br />

Symptom Quick Check<br />

Optical Drive Won’t Accept/<br />

Reject Media<br />

• Cannot insert a disc into the<br />

drive<br />

• Cannot eject a disc placed into<br />

the drive<br />

Yes Hard drive noise level is<br />

similar to a known-good<br />

drive and does not require<br />

replacement.<br />

No Replace hard drive. Go to step<br />

5.<br />

H06<br />

1. Use <strong>Apple</strong> System Profiler ATA section to see if<br />

the optical drive appears. If not, see Optical Drive<br />

Not Recognized.,<br />

2. Restart computer and hold down mouse button<br />

or keyboard eject key to cycle optical drive.<br />

3. Inspect optical drive slot for obstructions<br />

MacBook Pro (15-inch, 2.53 GHz, M<strong>id</strong> 2009) Symptom Charts — Mass Storage 86

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