Apple Technician Guide - tim.id.au
Apple Technician Guide - tim.id.au
Apple Technician Guide - tim.id.au
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2010-08-05<br />
2. System Preferences has a<br />
Bluetooth panel. Ensure<br />
Bluetooth is on and<br />
discoverable. Are there any<br />
devices listed in pairing<br />
window?<br />
3. Ensure a known-good<br />
Bluetooth device is on, in close<br />
range and in discoverable<br />
mode. Is computer pairing<br />
with known-good device?<br />
4. Is computer pairing with user’s<br />
Bluetooth device?<br />
5. Run Clamshell Service<br />
Diagnostic utility and check<br />
that all devices are found. If<br />
not, reseat camera cable on<br />
logic board. Is the Bluetooth<br />
radio present, on and pairing<br />
with a known-good device?<br />
6. Install and test a knowngood<br />
Bluetooth card. Is the<br />
Bluetooth radio present, on<br />
and pairing with a knowngood<br />
device?<br />
7. Continue to actively test<br />
a known-good Bluetooth<br />
device to determine if there<br />
is a disconnect. Do not allow<br />
computer to sleep during this<br />
test. Is link lost during test?<br />
Yes Choose known-good device<br />
and establish a connection.<br />
Go to step 3.<br />
No Attempt Bluetooth repair, go<br />
to step 5.<br />
Yes Pairing verified, connect with<br />
user’s device, go to step 4<br />
No Attempt Bluetooth repair, go<br />
to step 5.<br />
Yes Connection established,<br />
continue testing for<br />
connection loss, go to step 8.<br />
No Check for software updates<br />
for both computer & device.<br />
K07<br />
Yes Loose cable connection. N04<br />
No Go to step 6.<br />
Yes Replace user’s Bluetooth card. N15<br />
No Go to step 7.<br />
Yes Check for software update,<br />
2.4 GHz radio interference or<br />
device low battery.<br />
If still losing link, replace<br />
Bluetooth card.<br />
If installed Bluetooth card is<br />
known-good or was already<br />
replaced, replace top case (for<br />
Bluetooth antenna).<br />
No Known-good device passed,<br />
test with user’s Bluetooth<br />
device.<br />
N14<br />
N14<br />
MacBook Pro (15-inch, 2.53 GHz, M<strong>id</strong> 2009) Symptom Charts — Communications 65
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