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 Apple Technician Guide - tim.id.au

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2010-08-05<br />

Noise / Hum / Vibration<br />

Unlikely c<strong>au</strong>se: RAM, display assembly, top case, camera, microphone, battery<br />

Quick Check<br />

Symptom Quick Check<br />

Noise / Hum / Vibration<br />

Computer or AC adapter emits a<br />

noise or vibration.<br />

Deep Dive<br />

1. Verify and reproduce the source of the noise from<br />

the computer / adapter with the customer.<br />

2. If the AC adapter is the source of the noise<br />

disconnect and try a known-good adapter. ( a<br />

small amount of hum or vibration is normal with<br />

AC adapters ).<br />

Check Result Action Code<br />

1. Use of a known-good AC<br />

adapter eliminates the noise/<br />

vibration.<br />

2. Verify if the noise is heard<br />

through the speakers and / or<br />

headphones.<br />

3. Disconnect any peripheral<br />

devices, cards, or cables<br />

attached to the unit. Verify the<br />

noise is gone.<br />

4. Locate the source of the noise.<br />

Is the noise from an optical<br />

drive?<br />

Yes Replace AC adapter. P04<br />

No Go to step 2<br />

Yes Go to step 3<br />

No Go to step 4<br />

Yes Check for possible ground<br />

loop.<br />

No Go to step 6<br />

Yes Check with a different media<br />

disc. Possible issue with disc<br />

label or out of balance media.<br />

If not related to media, and<br />

noise is above normal level,<br />

replace optical drive.<br />

No Go to step 5<br />

MacBook Pro (15-inch, 2.53 GHz, M<strong>id</strong> 2009) Symptom Charts — Startup and Power Issues 55<br />

J04

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