Apple Technician Guide - tim.id.au
Apple Technician Guide - tim.id.au
Apple Technician Guide - tim.id.au
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2010-08-05<br />
Hard Drive Noisy<br />
Unlikely c<strong>au</strong>se: LCD, speakers, fan, camera, microphone<br />
Quick Check<br />
Symptom Quick Check<br />
Hard Drive Noisy<br />
• Noise during start up<br />
• Noise during operation<br />
• Noise when drive is copying or<br />
saving data<br />
Deep Dive<br />
1. Start up from Install DVD. Verify S.M.A.R.T. status<br />
of hard drive using Disk Utility.<br />
2. Repair disk using Disk Utility.<br />
3. Check for reported noise and compare with<br />
Knowledge Base article “<strong>Apple</strong> Portables: Hard<br />
Drives and Noise “<br />
http://support.apple.com/kb/TS2354<br />
Check Result Action Code<br />
1. Boot from Restore DVD and<br />
l<strong>au</strong>nch Disk Utility. Is hard<br />
drive available for Disk Utility<br />
to repair?<br />
2. Repair disk using Disk Utility<br />
and verify it completed<br />
successfully<br />
Yes Go to step 2.<br />
No Replace hard drive or go to<br />
H01 Drive not recognized/<br />
mount.<br />
Yes Restart computer. Go to step<br />
3.<br />
No Go to step 4.<br />
3. Is hard drive still noisy? Yes Remove hard drive and start<br />
up from external drive to test<br />
fan noise. Go to step 6.<br />
4. Erase disk and reinstall Mac<br />
OS using Installer. D<strong>id</strong> process<br />
complete?<br />
No Issue resolved.<br />
Yes Restart computer. Go to step<br />
3.<br />
No Replace hard drive. Go to step<br />
5.<br />
H06<br />
MacBook Pro (15-inch, 2.53 GHz, M<strong>id</strong> 2009) Symptom Charts — Mass Storage 85
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