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 Apple Technician Guide - tim.id.au

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Test Points 23<br />

Troubleshooting Theory 23<br />

Hardware vs. Software 24<br />

Clamshell Service Diagnostic Read Me 24<br />

Emerging Issues 24<br />

Functional Overview 25<br />

Block Diagram 26<br />

Liqu<strong>id</strong> Contact Indicators 27<br />

Common Reset Procedures 27<br />

Display Issue: Pixel Anomalies 29<br />

Display Hinge Behavior 30<br />

Symptom Charts 31<br />

Startup and Power Issues 31<br />

No Power 31<br />

Won’t Start Up 34<br />

Intermittent Shutdown 37<br />

No V<strong>id</strong>eo/Bad V<strong>id</strong>eo 42<br />

Battery Isn’t Recognized or Won’t Charge 45<br />

Kernel Panic/System Crashes 48<br />

Battery Run Time Too Short 52<br />

Won’t Run on Power Adapter Alone 52<br />

Power Adapter Issue 53<br />

Noise / Hum / Vibration 55<br />

Burnt Smell / Odor 57<br />

Battery Leaking or Swollen 58<br />

Uncategorized Symptom 58<br />

Communications 59<br />

Ethernet Port/Device Issue 59<br />

AirPort/Bluetooth: Defective Wireless Devices 61<br />

No/Poor Wireless Signal 63<br />

Bluetooth Wireless Input Device Loses Connection 64<br />

AirPort Card: Kernel Panic 66<br />

Wireless Performance Issue / Slow Connection 67<br />

Wireless Input Device Doesn’t Pair 69<br />

Uncategorized Symptom 70<br />

Display 71<br />

Display Anomalies 71<br />

Defective Camera / Built-in iSight Not Operating Correctly 76<br />

Backlight Issue / No Backlight 78<br />

Noise / Unstable Flickering 79<br />

Mechanical/Physical Damage 80<br />

Cosmetic Defects 81<br />

Uncategorized Symptom 81<br />

Mass Storage 82<br />

Hard Drive Read/Write Issue 82

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