AGENDA - Shire of Roebourne

Ordinary Council Meeting – Agenda 19 October 2009
11.3 AIRPORT
11.3.1 EOI - Provision Of Security Services - Karratha Airport
Responsible Officer: Executive Manager Technical Services
Author Name: Acting Executive Manager Technical Services
Disclosure of Interest: Nil
REPORT PURPOSE
The purpose of this report is for Council to consider calling for expressions of interest for
the provision of security services at Karratha Airport.
Background
Council currently provides the Tien Tsin Inne (TTI) café and bar facility within the Karratha
Airport Terminal. The Manager of the TTI is the nominated licensee. All of the staff are
required to and receive appropriate training in the form of duty manager or responsible
service of alcohol certification.
The Karratha Airport has recently recorded significant passenger growth through the
airport, and due to the nature of the region, and the type of clientele that pass through, the
bar is a popular place for people to spend time prior to departing on flights.
Staff concerns have been raised due to a lack of security presence within the terminal,
particularly during the peak times of 1200-1900 where the majority of sales are recorded
from the bar.
Issues
The Shire of Roebourne has a duty of care to the staff working within the bar, to ensure
that they are working in a safe environment. From 1700-1900 key airport staff have often
left the building, leaving 4 female staff working in the bar alone, serving customers. MSS
Security currently staff the screening point and checked baggage X-Ray machine, but
they are contracted directly to Qantas and their jurisdiction does not extend to other
terminal functions.
Like any licensed establishment, there is an obligation for the protection of staff and other
patrons. WA Police response times to an incident within the terminal are approximately 15
minutes, dependent on other operational priorities.
The main issues staff are currently faced with during peak times are outlined below :
- Public drinking at front of terminal, outside of licensed area.
- Patrons bringing in own alcohol to licensed area.
- General antisocial behaviour.
- Abusive patrons.
There were 23 reported incidents logged in the license holder logbook kept in the TTI bar
in September 2009. These mainly related to customers bringing own alcohol into the
establishment
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