Tamil Nadu Urban Infrastructure Financial Services ... - Municipal

Issues Recommended Interventions
Improving
collection
efficiency
connections, it should check with the Revenue department for compliance
of those assesses with respect to property tax dues. The water and
sewage assesses databases should be regularly updated and
reconciled with the property tax database.
o Whenever, the Health Department issues D&O and Trade licenses, they
should check on the status of property tax assessment and professional
tax assessment status for these license.
o The D&O licenses and Trade licenses should only be provided for
applicants with a clear property tax assessment status and compliance.
12. E-governance efforts should be undertaken towards creation of an integrated
database that provides for access of information across various departments
would enable effective reconciliation of information.
13. Along with the above internal coordination, Krish- M should also coordinate
with other GoTN departments including TNEB and Commercial taxes
department for improving assessment information. This can be done by
obtaining and reconcile addresses and properties data of such departments
with that of the municipality to identify and update missing data in the
property tax database. Apart from improving property tax assessment, such
cross-department interaction would facilitate mutual benefits and aid
effective working relationships among them.
14. There is a need for greater recognition of effort and contributions to
improvement in assessment increase and collection efficiency.
Municipal officials should be given targets and appreciated with
monetary and non-monetary recognition for contribution.
15. Similarly, the municipal council should be encouraged to contribute to
improvement in collection efficiency. Top 20 default cases in each ward
should be brought to notice of individual council members and Council
members contributing to improvement in collection efficiency could be
recognised through resolutions praising their efforts.
16. Draw a systematic plan for sending demand notices and ensure
despatch of demand notices on time.
17. Conducts ward wise analysis of collection efficiency to focus more on
troublesome wards/ areas.
18. Involve council members and resident welfare associations / NGOs as
pressure groups to act against wilful defaulters.
19. Simplify payment of property tax dues by providing multiple options; a)
payment through banks b) additional facilitation / e-governance counters, c)
mobile vans and door-to-door collection drives, d) online payment option and
e) payment through credit cards etc.
20. Make it compulsory for clearing property tax dues for provision of
water and sewerage connections.
21. Initiate a One-time drive and settlement scheme for arrears.
22. Prepare a list of top100 defaulters and disseminate the information
online and through other media to put pressure on such defaulters.
CCP cum BP - Krishnagiri Municipality 80