13-121 - City of Sunnyvale - State of California

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Customer Service Survey 2012 number of responses Excellent Very Good Average Needs Improvement #/% #/% #/% #/% Registration Process 35 28/80% 7/20% 0 0 Availibility of services 39 22/56% 12/31% 2/5% 3/8% Customer Service 39 34/87% 5/13% 0 0 Quality of Swim Lessons 25 19/76% 5/20% 1/4% 0 Facility Maintainence 40 13/32% 15/38% 6/15% 6/15% Safety 40 32/80% 7/18% 1/2% 0 Overall program/service 39 27/69% 11/28% 1/3% Prices 39 23/59% 9/23% 1/3% 6/15%
Attachment C
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Template rev. 10/2012 REPORT TO MAY
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Page 3 of 11 DISCUSSION The first p
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Page 5 of 11 Water Exercise Instr
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Page 7 of 11 6-Year Comparison of P
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Page 9 of 11 PUBLIC CONTACT Public
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Attachments Page 11 of 11 A. Draft
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DRAFT AGREEMENT BETWEEN THE CITY OF
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SECTION 3. EXCLUSIVE USE. CITY gran
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water safety instruction) for the p
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(2) When performing duties for the
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District Agreement and pay any pena
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and billed by CITY. D. Furnish and
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E. Assign or transfer this Agreemen
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B. Reimburse the CONTRACTOR for wai
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terminated, and at its own cost and
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privileges herein agreed to shall b
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y or under the control of a Party c
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has any authority to vary or extend
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January 25, 2013 Corporate office:
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RFP No. F0610-34 - Sunnyvale Swim C
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January 25, 2013 Corporate office:
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California Sports Center About the
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13. Name: Patricia Schaechter on Ja
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Sunnyvale Resident?: no, but I am a
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65. Name: Park Chamberlain on Jan 1
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93. Name: Anonymous on Jan 18, 2013
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120. Name: Anonymous on Jan 18, 201
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Sunnyvale Resident?: yes Comments:
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175. Name: Lesley Wynne on Jan 19,
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programs for all. 204. Name: James
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Powered by TCPDF (www.tcpdf.org) Co
Page 96 and 97: January 25, 2013 Corporate office:
Page 98 and 99: Aquatics Staff requirements CSC Aqu
Page 100 and 101: Dave Peterson 832 Malone Rd. San Jo
Page 102 and 103: • Developed swimmers at our site
Page 104 and 105: California Sports Center, San Jose,
Page 106 and 107: Proposed Mid August to November Sch
Page 110 and 111: 5:30-6:00 Proposed Mid August to No
Page 114 and 115: Proposed December to January Schedu
Page 120 and 121: Proposed February to Mid June Sched
Page 128 and 129: Proposed Mid June to Mid August Sch
Page 138 and 139: Adult Coached Programs-specific Int
Page 140 and 141: California Sports Center Yearly Ope
Page 142 and 143: Staff Handbook California Sports Ce
Page 146 and 147: Sample City Schedule Adult Lap Swim
Page 148 and 149: ATTACHMENT D City of Sunnyvale Comm
Page 150 and 151: REVENUE City of Sunnyvale Community
Page 152 and 153: REVENUE City of Sunnyvale Community
Page 154 and 155: Attachment E
Page 156: Parks and Recreation Commission Min
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13-121 - City of Sunnyvale - State of California

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