13-121 - City of Sunnyvale - State of California

RFP No. F0610-34 – Sunnyvale Swim Complex, FremontHigh School
Page 14
a. Directors
i. Site Manager
1. Assistant Manager
2. Coordinators (program specific oversight/responsibility).
a. Office, Lessons, Camps, Open Swim
3. General Staff such as:
a. Customer Service staff
b. Instructor/Guards (teach lessons and guards as assigned)
i. Instructor only
ii. Assistant team coaches
c. Lifeguards (guarding responsibilities only – no instruction)
Qualifications of the staff vary based on the responsibility of the staff member, but all CSC
employees (company wide) are required to maintain basic First Aid and CPR certification.
Lifeguards, most Coordinators, and Managers are required to maintain ARC lifeguard
certification and CPR for the Professional Rescuer or the equivalent. Nearly all instructors
are either guard certified or water safety certified. Attachment 3 includes the resumes of a
few of the leadership, as well as a training plan for all aquatics staff. It should be noted that
the Site Manager was hired prior to the signing of the original contract with the City in June
of 2002.
The number of staff for each program will vary according to the demand of the program and
as required by law. One staff member will be on site during all operational hours to answer
questions, complete registrations, and offer site tours. Our lap swim hours have a minimum
of 2 lifeguards and as many as 4 while our open swims have a minimum of 4 and as many as
9 on a rotational duty based on the season. Our year ‘round staff is 30 employees and our
summer season increases by approximately 50%.
5. CSC has an official Emergency Action Plan (EAP) for the pool. See Attachment 5.
This is printed and posted for all to see at the pool. Staff are repeatedly tested and of course
required certifications cover emergencies in their training. Every accident and incident at
the pool is required to be written and reported to management of the pool, the Director of
Operations, and the Directors. If the Manager and a Director agree it’s appropriate, the City
will also be informed. Follow up occurs each time, but the level of the follow up depends
on the severity of the incident. Each action is taken as an opportunity to learn and improve.
Specific to programs, there is a whistle code known and practiced by all on staff at the pool.
This is part of standard lifeguard training. The CSC staff regularly communicates and
collaborates with the school district staff to recognize these codes as an important link in
safe pool activity.
Additionally, CSC maintains a monthly safety checklist which includes punch lists for
facilities, equipment, and the pool deck.
CSC has also been instrumental in working with the District to develop safety procedures
for access to chemical supply rooms and how to create or paint ‘safety zones’ around
doorways leading to such rooms.
Providing the opportunity to be the best you can be – Since 1987
www.calsportscenter.com