Problem Determination and Service Guide - Public Support Login ...

Table 4–2. DSA messages (cont.)
Message
Number Component Test State Description Action
166-914xxx
IMM IMM
I2C Test
Failed The IMM
indicates a
failure in
the
memory
card 4 bus.
1. Turn off the server and disconnect it
from the power source. You must
disconnect the server from AC
power to reset the IMM.
2. After 45 seconds, reconnect the
server to the power source and turn
on the server.
3. Run the test again.
4. Make sure that the DSA code is at
the latest level. For the latest level
of DSA code, go to the ES7000
Model 7600R G2 Product Support
site page, and click the Drivers
and Downloads option.
5. Make sure that the server firmware
is at the latest level. The installed
firmware level is shown in the DSA
log, in the Firmware/VPD section for
this component. For the latest level
of firmware, go to the ES7000
Model 7600R G2 Product Support
site page, and click the Releases
option.
6. Run the test again.
7. If the reported memory size is the
same as the installed memory size,
complete the following steps.
a. Turn off the server and
disconnect it from the power
source.
b. Reseat all the memory DIMMs
and memory cards (see
Removing a DIMM and
Replacing a DIMM , and see
Removing a memory card and
Replacing the memory card ).
c. Reconnect the server to the
power source and turn on the
server.
d. Run the test again.
Diagnostics
e. If the problem remains,
continue with the next step.
3850 7281–000 4–95