Problem Determination and Service Guide - Public Support Login ...

• If an action step is preceded by ″(Trained service technician only),″ that step must be
performed only by a trained service technician.
Symptom Action
An embedded hypervisor
device is not listed in the
expected boot order, or is
not in the list of boot
devices, or a similar
problem has occurred.
General problems
1. Make sure the embedded hypervisor device is selected in the
boot menu (in the Setup utility and in Select Boot Device).
2. If the embedded hypervisor is on an internal flash memory
device, make sure that the internal flash memory device is
seated in the connector correctly (see Removing the internal
flash memory and Replacing the internal flash memory).
3. See the documentation that comes with the embedded
hypervisor for setup and configuration information.
4. Make sure that other software works on the server.
• Follow the suggested actions in the order in which they are listed in the Action column
until the problem is solved.
• See Table 5–1 to determine which components are customer replaceable units (CRU)
and which components are field replaceable units (FRU).
• If an action step is preceded by ″(Trained service technician only),″ that step must be
performed only by a trained service technician.
Symptom Action
An LED is not working or
a similar problem has
occurred.
Hard disk drive problems
Diagnostics
If the part is a CRU, replace it. If the part is a FRU, the part must be
replaced by a trained service technician (see Replaceable server
components to determine whether the part is a CRU or a FRU).
• Follow the suggested actions in the order in which they are listed in the Action column
until the problem is solved.
• See Table 5–1 to determine which components are customer replaceable units (CRU)
and which components are field replaceable units (FRU).
• If an action step is preceded by ″(Trained service technician only),″ that step must be
performed only by a trained service technician.
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