Problem Determination and Service Guide - Public Support Login ...

Diagnostics
Table 4–2. DSA messages
Message
Number Component Test State Description Action
089-801xxx
CPU CPU
Stress
Test
Aborted Internal
program
error.
1. Turn off and restart the server.
2. Make sure that the DSA code is at
the latest level. For the latest level
of DSA code, go to the ES7000
Model 7600R G2 Product Support
site page, and click the Drivers
and Downloads option.
3. Run the test again.
4. Make sure that the server firmware
is at the latest level. The installed
firmware level is shown in the DSA
log in the Firmware/VPD section for
this component. For the latest level
of firmware, go to the ES7000
Model 7600R G2 Product Support
site page, and click the Releases
option.
5. Run the test again.
6. Turn off and restart the server if
necessary to recover from a hung
state.
7. Run the test again.
8. Replace the following components
one at a time, in the order shown,
and run this test again to determine
whether the problem has been
solved:
a. (Trained service technician only)
Microprocessor board (see
Removing the microprocessorboard
assembly and Replacing
the microprocessor-board
assembly)
b. (Trained service technician only)
Microprocessor (see Removing
a microprocessor and heat sink)
c. I/O-board assembly (see
Removing the I/O-board shuttle
and Replacing the I/O-board
shuttle)
9. Collect the data from the DSA log
and contact Unisys Support.
4–48 3850 7281–000