Problem Determination and Service Guide - Public Support Login ...

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Removing and replacing server components Removing a microprocessor and heat sink Microprocessors are to be removed only by trained service technicians. Attention • Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything. Contact with any surface can compromise the thermal grease and the microprocessor socket. • Dropping the microprocessor during installation or removal can damage the contacts. • Do not touch the microprocessor contacts; handle the microprocessor by the edges only. Contaminants on the microprocessor contacts, such as oil from your skin, can cause connection failures between the contacts and the socket. • Use the microprocessor installation tool that came with the new microprocessor to remove the microprocessor from the server. 6–52 3850 7281–000
To remove a microprocessor and heat sink, complete the following steps: 1. Read the safety information in Section 1, Handling static-sensitive devices, and Installation guidelines. 2. Turn off the server and peripheral devices and disconnect the power cord and all external cables. 3. Remove the top cover (see Removing the top cover ). Removing and replacing server components 4. Remove the top cover bracket (see Removing the top-cover bracket ). 3850 7281–000 6–53
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EnterpriseServer ES7000Model7600RG2
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Contents Section 1. Safety Section
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Section 5. Parts listing Replaceabl
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Appendix A. Services and Support Ap
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Tables 3-1. Power-supply LEDs . . .
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Section 1 Safety Before installing
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3. Check the power cord: • Make s
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DANGER Statement 2: Electrical curr
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CAUTION: Statement 5: Use safe prac
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Section 2 Start here You can solve
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Many configuration problems are cau
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Section 3 Introduction This Problem
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Notes: • Racks are marked in vert
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• Serial-attached SCSI (SAS) cont
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Electrostatic-discharge connector:
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Notes: Rear view • For optimum fa
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AC power LED: Each hot-swap power s
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Power-supply LEDs AC DC Error On Of
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The server can be turned off in any
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Memory-card connectors on the micro
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The following table describes the f
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The following table describes the f
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Introduction 3850 7281-000 3-23
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Section 4 Diagnostics This chapter
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• DSA log: This log is generated
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Error code Description Action 00100
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Troubleshooting tables Use the trou
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• If an action step is preceded b
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USB keyboard, mouse, or pointing-de
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Symptom Action The amount of system
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• Follow the suggested actions in
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Symptom Action The monitor has scre
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performed only by a trained service
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Serial-device problems • Follow t
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Video problems See Monitor or video
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Notes: • You must remove the memo
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Remind button The following illustr
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Lit light path diagnostics LED with
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The following illustration shows th
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• System configuration • Vital
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000 The server passed the test. Do
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Table 4-2. DSA messages (cont.) Mes
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Error Error messages might require
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Table 4-3. Integrated management mo
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Damaged data in CMOS memory or dama
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Section 5 Parts listing The followi
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Replaceable server components Repla
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Index Description Table 5-1. Parts
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For units intended to be operated a
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Page 225 and 226: System reliability guidelines To he
Page 227 and 228: Removing and replacing server compo
Page 229 and 230: You can install one or more optiona
Page 231 and 232: 4. Slide the top cover forward and
Page 233 and 234: Removing an adapter Removing and re
Page 235 and 236: 6. Remove the battery: a. Use one f
Page 237 and 238: 6. Start the Setup utility and rese
Page 239 and 240: 1. Read the safety information in S
Page 241 and 242: 3. Open the fan-release handle by p
Page 243 and 244: Removing a hot-swap hard disk drive
Page 245 and 246: Caution Never remove the cover on a
Page 247 and 248: Removing a QPI wrap card To remove
Page 249 and 250: Memory cards and memory modules (DI
Page 251 and 252: • The following illustration show
Page 253 and 254: Table 6-3. High-performance memory-
Page 255 and 256: Memory card/DIMM error LED: When th
Page 257 and 258: Replacing the memory card To instal
Page 259 and 260: Removing and replacing FRUs FRUs mu
Page 261 and 262: 6. Remove the memory cards and memo
Page 263 and 264: Replacing the I/O-board shuttle To
Page 265 and 266: 13. Remove the cables from the serv
Page 267 and 268: Removing and replacing server compo
Page 269 and 270: 4. Slide the RAID adapter carrier a
Page 271 and 272: 4. Connect the cables and power cor
Page 273: 4. Slide the hard disk drive backpl
Page 277 and 278: 9. Place the microprocessor install
Page 279 and 280: 3. Install the replacement micropro
Page 281 and 282: c. Position the heat sink above the
Page 283 and 284: 1. Read the safety information in S
Page 285 and 286: 17. Using the Advanced Settings Uti
Page 287 and 288: Section 7 Configuration information
Page 289 and 290: For information about using this pr
Page 291 and 292: o Commands on USB Interface Prefere
Page 293 and 294: Passwords - Clear Administrator Pas
Page 295 and 296: 1. Turn off the server. 2. Restart
Page 297 and 298: 3. Select System Settings → Integ
Page 299 and 300: Advanced Settings Utility program C
Page 301 and 302: Appendix A Services and Support Thi
Page 303 and 304: Service Task Responsibility Billabl
Page 305 and 306: Appendix B Notices Important notes
Page 307 and 308: For the European Union: Notice: Thi
Page 309 and 310: European Union EMC Directive confor
Page 311 and 312: Russia Electromagnetic Interference
Page 313 and 314: Index A ABR, automatic boot failure
Page 315 and 316: optional devices, 4-26 pointing dev
Page 317 and 318: power-on, 3-11 rear, 3-11 front, 3-
Page 319 and 320: hard disk drive, 6-21 heat sink, 6-
Page 322: © Portions copyright Unisys Corpor
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