Problem Determination and Service Guide - Public Support Login ...

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Parts listing Index Description Table 5–1. Parts listing (cont.) CRU part number FRU part number Alcohol wipe, Brazil/Mexico 41Y8747 Alcohol wipe, Taiwan/Japan 41Y8748 Alcohol wipe, China/Malaysia 41Y8749 Alcohol wipe, Australia/UK 41Y8750 Alcohol wipe, Korea 41Y8751 Alcohol wipe, Hungary 41Y8753 Alcohol wipe, Latin America 41Y8754 Alcohol wipe, China 41Y8757 Alcohol wipe, Hong Kong 41Y8758 Alcohol wipe, India 41Y8759 Alcohol wipe, Singapore 41Y8760 Alcohol wipe, other countries 41Y8752 ServeRAID M5000 Series Battery 43W4342 ServeRAID M5000 Series Battery Carrier 44E8844 6Gb SSD Host Bus Adapter 46M0914 8x 1.8″ HS SAS SSD Backplane 59Y6213 EXA 2-Node x3850 M3 and x3950 M3 Scalability Kit 46M0072 ES7000 Model 7600R G2 QLogic 10Gb SFP+ SR Optical Transceiver 42C1816 ES7000 Model 7600R G2 QLogic 10Gb CNA 42C1802 Power cords For your safety, Unisys provides a power cord with a grounded attachment plug to use with this server. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA). For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel blade, grounding-type attachment plug rated 15 amperes, 125 volts. 5–6 3850 7281–000
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts. For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. Power cords that are for a specific country or region are usually available only in that country or region. Power cord part number Used in these countries and regions 39M5206 China 39M5102 Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea 39M5123 Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo (Democratic Republic of), Congo (Republic of), Cote D’Ivoire (Ivory Coast), Croatia (Republic of), Czech Republic, Dahomey, Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Finland, France, French Guyana, French Polynesia, Germany, Greece, Guadeloupe, Guinea, Guinea Bissau, Hungary, Iceland, Indonesia, Iran, Kazakhstan, Kyrgyzstan, Laos (People’s Democratic Republic of), Latvia, Lebanon, Lithuania, Luxembourg, Macedonia (former Yugoslav Republic of), Madagascar, Mali, Martinique, Mauritania, Mauritius, Mayotte, Moldova (Republic of), Monaco, Mongolia, Morocco, Mozambique, Netherlands, New Caledonia, Niger, Norway, Poland, Portugal, Reunion, Romania, Russian Federation, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Slovakia, Slovenia (Republic of), Somalia, Spain, Suriname, Sweden, Syrian Arab Republic, Tajikistan, Tahiti, Togo, Tunisia, Turkey, Turkmenistan, Ukraine, Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna, Yugoslavia (Federal Republic of), Zaire 39M5130 Denmark 39M5144 Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal, Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda 39M5151 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia, Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman, Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan, Tanzania (United Republic of), Trinidad and Tobago, United Arab Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe 39M5158 Liechtenstein, Switzerland 39M5165 Chile, Italy, Libyan Arab Jamahiriya 39M5172 Israel Parts listing 3850 7281–000 5–7
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EnterpriseServer ES7000Model7600RG2
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Contents Section 1. Safety Section
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Section 5. Parts listing Replaceabl
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Appendix A. Services and Support Ap
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Tables 3-1. Power-supply LEDs . . .
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Section 1 Safety Before installing
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3. Check the power cord: • Make s
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DANGER Statement 2: Electrical curr
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CAUTION: Statement 5: Use safe prac
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Section 2 Start here You can solve
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Many configuration problems are cau
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Section 3 Introduction This Problem
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Notes: • Racks are marked in vert
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• Serial-attached SCSI (SAS) cont
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Electrostatic-discharge connector:
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Notes: Rear view • For optimum fa
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AC power LED: Each hot-swap power s
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Power-supply LEDs AC DC Error On Of
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The server can be turned off in any
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Memory-card connectors on the micro
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The following table describes the f
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The following table describes the f
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Introduction 3850 7281-000 3-23
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Section 4 Diagnostics This chapter
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• DSA log: This log is generated
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Error code Description Action 00100
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Troubleshooting tables Use the trou
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• If an action step is preceded b
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USB keyboard, mouse, or pointing-de
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Symptom Action The amount of system
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• Follow the suggested actions in
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Symptom Action The monitor has scre
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performed only by a trained service
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Serial-device problems • Follow t
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Video problems See Monitor or video
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Notes: • You must remove the memo
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Remind button The following illustr
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Lit light path diagnostics LED with
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The following illustration shows th
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• System configuration • Vital
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000 The server passed the test. Do
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Table 4-2. DSA messages (cont.) Mes
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Page 169 and 170: Table 4-2. DSA messages (cont.) Mes
Page 177 and 178: Error Error messages might require
Page 179 and 180: Table 4-3. Integrated management mo
Page 213 and 214: Damaged data in CMOS memory or dama
Page 215 and 216: Section 5 Parts listing The followi
Page 217 and 218: Replaceable server components Repla
Page 219: Index Description Table 5-1. Parts
Page 223 and 224: Section 6 Removing and replacing se
Page 225 and 226: System reliability guidelines To he
Page 227 and 228: Removing and replacing server compo
Page 229 and 230: You can install one or more optiona
Page 231 and 232: 4. Slide the top cover forward and
Page 233 and 234: Removing an adapter Removing and re
Page 235 and 236: 6. Remove the battery: a. Use one f
Page 237 and 238: 6. Start the Setup utility and rese
Page 239 and 240: 1. Read the safety information in S
Page 241 and 242: 3. Open the fan-release handle by p
Page 243 and 244: Removing a hot-swap hard disk drive
Page 245 and 246: Caution Never remove the cover on a
Page 247 and 248: Removing a QPI wrap card To remove
Page 249 and 250: Memory cards and memory modules (DI
Page 251 and 252: • The following illustration show
Page 253 and 254: Table 6-3. High-performance memory-
Page 255 and 256: Memory card/DIMM error LED: When th
Page 257 and 258: Replacing the memory card To instal
Page 259 and 260: Removing and replacing FRUs FRUs mu
Page 261 and 262: 6. Remove the memory cards and memo
Page 263 and 264: Replacing the I/O-board shuttle To
Page 265 and 266: 13. Remove the cables from the serv
Page 267 and 268: Removing and replacing server compo
Page 269 and 270: 4. Slide the RAID adapter carrier a
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4. Connect the cables and power cor
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4. Slide the hard disk drive backpl
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To remove a microprocessor and heat
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9. Place the microprocessor install
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3. Install the replacement micropro
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c. Position the heat sink above the
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1. Read the safety information in S
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17. Using the Advanced Settings Uti
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Section 7 Configuration information
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For information about using this pr
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o Commands on USB Interface Prefere
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Passwords - Clear Administrator Pas
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1. Turn off the server. 2. Restart
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3. Select System Settings → Integ
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Advanced Settings Utility program C
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Appendix A Services and Support Thi
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Service Task Responsibility Billabl
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Appendix B Notices Important notes
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For the European Union: Notice: Thi
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European Union EMC Directive confor
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Russia Electromagnetic Interference
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Index A ABR, automatic boot failure
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optional devices, 4-26 pointing dev
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power-on, 3-11 rear, 3-11 front, 3-
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hard disk drive, 6-21 heat sink, 6-
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© Portions copyright Unisys Corpor
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