Problem Determination and Service Guide - Public Support Login ...

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Removing and replacing server components 5. Close the load plate and then rotate the microprocessor-release latch to secure the microprocessor. 6. Remove the heat sink from its package. 7. Install the heat sink. Attention Do not touch the thermal grease on the bottom of the heat sink or set down the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. a. Make sure that the heat-sink release lever [1] is in the fully open position. b. Remove the plastic protective cover from the bottom of the heat sink. 6–58 3850 7281–000
c. Position the heat sink above the microprocessor with the thermal grease side down and align the clips of the heat sink with the tabs next to the microprocessor socket. d. Press down firmly on the heat sink [2] until it is seated securely. e. Rotate the heat-sink release lever [3] to the closed and locked position. 8. Replace the top cover bracket (see Replacing the top-cover bracket ). 9. Install the top cover (see Replacing the top cover ). 10. Slide the server into the rack. 11. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease. Note: The only thermal grease that is approved for use in servers is Shin Etsu X23- 7783D, which can be obtained from the following URL: http://www.crazypc.com/products/x23-778d-50119.html To replace damaged or contaminated thermal grease on the microprocessor and heat sink, complete the following steps: 1. Place the heat sink on a clean work surface. Removing and replacing server components 2. Remove the alcohol wipe from its package and unfold it completely. 3. Use the alcohol wipe to clean the thermal grease from the bottom of the heat sink. Note: Make sure that all of the thermal grease is removed. 4. Use a clean area of the alcohol wipe to clean the thermal grease from the microprocessor; then, dispose of the alcohol wipe after all of the thermal grease is removed. 3850 7281–000 6–59
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EnterpriseServer ES7000Model7600RG2
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Contents Section 1. Safety Section
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Section 5. Parts listing Replaceabl
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Appendix A. Services and Support Ap
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Tables 3-1. Power-supply LEDs . . .
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Section 1 Safety Before installing
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3. Check the power cord: • Make s
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DANGER Statement 2: Electrical curr
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CAUTION: Statement 5: Use safe prac
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Section 2 Start here You can solve
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Many configuration problems are cau
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Section 3 Introduction This Problem
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Notes: • Racks are marked in vert
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• Serial-attached SCSI (SAS) cont
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Electrostatic-discharge connector:
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Notes: Rear view • For optimum fa
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AC power LED: Each hot-swap power s
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Power-supply LEDs AC DC Error On Of
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The server can be turned off in any
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Memory-card connectors on the micro
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The following table describes the f
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The following table describes the f
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Introduction 3850 7281-000 3-23
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Section 4 Diagnostics This chapter
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• DSA log: This log is generated
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Error code Description Action 00100
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Troubleshooting tables Use the trou
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• If an action step is preceded b
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USB keyboard, mouse, or pointing-de
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Symptom Action The amount of system
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• Follow the suggested actions in
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Symptom Action The monitor has scre
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performed only by a trained service
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Serial-device problems • Follow t
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Video problems See Monitor or video
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Notes: • You must remove the memo
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Remind button The following illustr
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Lit light path diagnostics LED with
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The following illustration shows th
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• System configuration • Vital
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000 The server passed the test. Do
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Table 4-2. DSA messages (cont.) Mes
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Error Error messages might require
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Table 4-3. Integrated management mo
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Damaged data in CMOS memory or dama
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Section 5 Parts listing The followi
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Replaceable server components Repla
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Index Description Table 5-1. Parts
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For units intended to be operated a
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Section 6 Removing and replacing se
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System reliability guidelines To he
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Removing and replacing server compo
Page 229 and 230: You can install one or more optiona
Page 231 and 232: 4. Slide the top cover forward and
Page 233 and 234: Removing an adapter Removing and re
Page 235 and 236: 6. Remove the battery: a. Use one f
Page 237 and 238: 6. Start the Setup utility and rese
Page 239 and 240: 1. Read the safety information in S
Page 241 and 242: 3. Open the fan-release handle by p
Page 243 and 244: Removing a hot-swap hard disk drive
Page 245 and 246: Caution Never remove the cover on a
Page 247 and 248: Removing a QPI wrap card To remove
Page 249 and 250: Memory cards and memory modules (DI
Page 251 and 252: • The following illustration show
Page 253 and 254: Table 6-3. High-performance memory-
Page 255 and 256: Memory card/DIMM error LED: When th
Page 257 and 258: Replacing the memory card To instal
Page 259 and 260: Removing and replacing FRUs FRUs mu
Page 261 and 262: 6. Remove the memory cards and memo
Page 263 and 264: Replacing the I/O-board shuttle To
Page 265 and 266: 13. Remove the cables from the serv
Page 267 and 268: Removing and replacing server compo
Page 269 and 270: 4. Slide the RAID adapter carrier a
Page 271 and 272: 4. Connect the cables and power cor
Page 273 and 274: 4. Slide the hard disk drive backpl
Page 275 and 276: To remove a microprocessor and heat
Page 277 and 278: 9. Place the microprocessor install
Page 279: 3. Install the replacement micropro
Page 283 and 284: 1. Read the safety information in S
Page 285 and 286: 17. Using the Advanced Settings Uti
Page 287 and 288: Section 7 Configuration information
Page 289 and 290: For information about using this pr
Page 291 and 292: o Commands on USB Interface Prefere
Page 293 and 294: Passwords - Clear Administrator Pas
Page 295 and 296: 1. Turn off the server. 2. Restart
Page 297 and 298: 3. Select System Settings → Integ
Page 299 and 300: Advanced Settings Utility program C
Page 301 and 302: Appendix A Services and Support Thi
Page 303 and 304: Service Task Responsibility Billabl
Page 305 and 306: Appendix B Notices Important notes
Page 307 and 308: For the European Union: Notice: Thi
Page 309 and 310: European Union EMC Directive confor
Page 311 and 312: Russia Electromagnetic Interference
Page 313 and 314: Index A ABR, automatic boot failure
Page 315 and 316: optional devices, 4-26 pointing dev
Page 317 and 318: power-on, 3-11 rear, 3-11 front, 3-
Page 319 and 320: hard disk drive, 6-21 heat sink, 6-
Page 322: © Portions copyright Unisys Corpor
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