Problem Determination and Service Guide - Public Support Login ...

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Parts listing Index Description Table 5–1. Parts listing (cont.) CRU part number FRU part number 13 ServeRAID-M5015 SAS/SATA Controller 46M0851 13 ServeRAID B5015 SSD controller 46M0969 14 50GB SATA 1.8″ NHS SSD NON HOT SWAP 43W7737 14 Hard disk drive, 300 GB 10K, 2.5-inch SAS 42D0638 14 Hard disk drive, 73 GB 15K, 2.5-inch SAS 42D0673 14 Hard disk drive, 146 GB 15K, 2.5-inch SAS 42D0678 14 Hard disk drive, 146 GB 42D0633 14 Solid state drive, 50 GB, 2.5-inch SSD 43W7717 15 Hard disk drive filler (see Filler Kit) 16 Operator information panel 46M0059 17 Front bezel 59Y4818 18 DVD/CD-RW SATA drive (some models only) 44W3254 18 DVD/CD multi-burner SATA drive (some models only) 44W3256 19 Battery tray (see Miscellaneous hardware parts kit) 20 Front fans (120 mm) 59Y4813 21 Memory card cage (included in chassis assembly) 22 Middle fans (dual 60 mm) 59Y4812 23 Memory card filler (see Filler Kit) 24 Memory card 46M0001 25 DIMM, 1 GB 44T1490 25 DIMM, 2 GB 44T1491 25 DIMM, 4 GB 46C7452 25 DIMM, 8 GB 46C7488 25 DIMM, 16 GB 46C7489 26 Microprocessor board 46M0004 27 Microprocessor, 1.86 GHz, 24M, (8-core) , heat sink 59Y6224 27 Microprocessor, 2.00 GHz, 18M, (8-core) , heat sink 59Y6225 27 Microprocessor, 2.67 GHz (6-core), heat sink 59Y6227 27 Microprocessor, 1.86 GHz, 18M, (6-core) , heat sink 59Y6226 27 Microprocessor, 2.00 GHz, 18M, (6-core) , heat sink 59Y6228 5–4 3850 7281–000
Index Description Table 5–1. Parts listing (cont.) CRU part number FRU part number 27 Microprocessor, 1.86 GHz, 12M, (6-core) , heat sink 59Y6229 27 Microprocessor, 1.86 GHz, 18M (quad core), heat sink 59Y6230 27 Microprocessor, 2.27 GHz, 24M, (8-core) , heat sink 59Y6223 27 Microprocessor, 173 GHz (4-core) 49Y7761 27 Microprocessor, 1.86 GHz (6-core) 49Y7765 27 Microprocessor, 1.86 GHz (8-core) 49Y7767 28 Heat sink 49Y7759 29 Heat sink filler (see Filler Kit) 30 Top cover bracket 59Y4816 Rack latch kit 59Y4819 Slide rail kit 59Y4820 Slides 42D3062 QPI cable - 8U 59Y4826 DVD/CD-RW optical drive filler (see Filler Kit) PCI full high adapter filler (see Filler Kit) QPI wrap card filler (see Filler Kit) Cable kit (SAS power, USB, SATA signal, fan) 59Y4827 Filler Kit (microprocessor heat sink, memory card, 2.5″ hard disk drive, optical, hard disk drive backplane, QPI wrap card, <strong>and</strong> full high PCI adapter) 59Y4824 Carrier daughter card 44E8763 Shipping bracket kit 59Y4821 Cable management arm 59Y4822 x3850 QPI cable 59Y4826 SAS signal cable 46C4124 Line cord (all models) 39M5377 Miscellaneous hardware parts kit 59Y4823 2 GB USB Key 42D0545 Label kit (system service, FRU, chassis sheet) 59Y4825 Parts listing Thermal grease 41Y9292 Alcohol wipe, Canada 41Y8746 3850 7281–000 5–5
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EnterpriseServer ES7000Model7600RG2
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Contents Section 1. Safety Section
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Section 5. Parts listing Replaceabl
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Appendix A. Services and Support Ap
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Tables 3-1. Power-supply LEDs . . .
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Section 1 Safety Before installing
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3. Check the power cord: • Make s
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DANGER Statement 2: Electrical curr
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CAUTION: Statement 5: Use safe prac
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Section 2 Start here You can solve
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Many configuration problems are cau
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Section 3 Introduction This Problem
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Notes: • Racks are marked in vert
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• Serial-attached SCSI (SAS) cont
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Electrostatic-discharge connector:
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Notes: Rear view • For optimum fa
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AC power LED: Each hot-swap power s
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Power-supply LEDs AC DC Error On Of
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The server can be turned off in any
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Memory-card connectors on the micro
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The following table describes the f
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The following table describes the f
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Introduction 3850 7281-000 3-23
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Section 4 Diagnostics This chapter
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• DSA log: This log is generated
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Error code Description Action 00100
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Troubleshooting tables Use the trou
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• If an action step is preceded b
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USB keyboard, mouse, or pointing-de
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Symptom Action The amount of system
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• Follow the suggested actions in
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Symptom Action The monitor has scre
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performed only by a trained service
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Serial-device problems • Follow t
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Video problems See Monitor or video
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Notes: • You must remove the memo
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Remind button The following illustr
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Lit light path diagnostics LED with
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The following illustration shows th
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• System configuration • Vital
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000 The server passed the test. Do
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Table 4-2. DSA messages (cont.) Mes
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Page 167 and 168: Table 4-2. DSA messages (cont.) Mes
Page 177 and 178: Error Error messages might require
Page 179 and 180: Table 4-3. Integrated management mo
Page 213 and 214: Damaged data in CMOS memory or dama
Page 215 and 216: Section 5 Parts listing The followi
Page 217: Replaceable server components Repla
Page 221 and 222: For units intended to be operated a
Page 223 and 224: Section 6 Removing and replacing se
Page 225 and 226: System reliability guidelines To he
Page 227 and 228: Removing and replacing server compo
Page 229 and 230: You can install one or more optiona
Page 231 and 232: 4. Slide the top cover forward and
Page 233 and 234: Removing an adapter Removing and re
Page 235 and 236: 6. Remove the battery: a. Use one f
Page 237 and 238: 6. Start the Setup utility and rese
Page 239 and 240: 1. Read the safety information in S
Page 241 and 242: 3. Open the fan-release handle by p
Page 243 and 244: Removing a hot-swap hard disk drive
Page 245 and 246: Caution Never remove the cover on a
Page 247 and 248: Removing a QPI wrap card To remove
Page 249 and 250: Memory cards and memory modules (DI
Page 251 and 252: • The following illustration show
Page 253 and 254: Table 6-3. High-performance memory-
Page 255 and 256: Memory card/DIMM error LED: When th
Page 257 and 258: Replacing the memory card To instal
Page 259 and 260: Removing and replacing FRUs FRUs mu
Page 261 and 262: 6. Remove the memory cards and memo
Page 263 and 264: Replacing the I/O-board shuttle To
Page 265 and 266: 13. Remove the cables from the serv
Page 267 and 268: Removing and replacing server compo
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4. Slide the RAID adapter carrier a
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4. Connect the cables and power cor
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4. Slide the hard disk drive backpl
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To remove a microprocessor and heat
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9. Place the microprocessor install
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3. Install the replacement micropro
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c. Position the heat sink above the
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1. Read the safety information in S
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17. Using the Advanced Settings Uti
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Section 7 Configuration information
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For information about using this pr
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o Commands on USB Interface Prefere
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Passwords - Clear Administrator Pas
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1. Turn off the server. 2. Restart
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3. Select System Settings → Integ
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Advanced Settings Utility program C
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Appendix A Services and Support Thi
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Service Task Responsibility Billabl
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Appendix B Notices Important notes
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For the European Union: Notice: Thi
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European Union EMC Directive confor
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Russia Electromagnetic Interference
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Index A ABR, automatic boot failure
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optional devices, 4-26 pointing dev
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power-on, 3-11 rear, 3-11 front, 3-
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hard disk drive, 6-21 heat sink, 6-
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© Portions copyright Unisys Corpor
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