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Problem Determination and Service Guide - Public Support Login ...

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Diagnostics<br />

Table 4–2. DSA messages (cont.)<br />

Message<br />

Number Component Test State Description Action<br />

215-803xxx<br />

215-901xxx<br />

Optical<br />

Drive<br />

Verify<br />

Media<br />

Installed<br />

Read/<br />

Write<br />

Test<br />

Self-<br />

Test<br />

Messages<br />

<strong>and</strong><br />

actions<br />

apply to<br />

all three<br />

tests.<br />

Optical Drive Verify<br />

Media<br />

Installed<br />

Read/<br />

Write<br />

Test<br />

Self-<br />

Test<br />

Messages<br />

<strong>and</strong><br />

actions<br />

apply to<br />

all three<br />

tests.<br />

Failed The disc<br />

might be in<br />

use by the<br />

system.<br />

Aborted Drive<br />

media is<br />

not<br />

detected.<br />

1. Wait for the server activity to stop.<br />

2. Run the test again<br />

3. Turn off <strong>and</strong> restart the system.<br />

4. Run the test again.<br />

5. Replace the CD or DVD drive (see<br />

Removing the DVD drive <strong>and</strong><br />

Replacing the DVD drive ).<br />

6. Collect the data from the DSA log<br />

<strong>and</strong> contact Unisys <strong>Support</strong>.<br />

1. Insert a CD or DVD into the drive or<br />

try a new media, <strong>and</strong> wait for 15<br />

seconds.<br />

2. Run the test again.<br />

3. Check the drive cabling at both ends<br />

for loose or broken connections or<br />

damage to the cable. Replace the<br />

cable if it is damaged.<br />

4. Run the test again.<br />

5. For additional troubleshooting<br />

information, go to the ES7000 Model<br />

7600R G2 Product <strong>Support</strong> site page.<br />

6. Run the test again.<br />

7. Replace the CD or DVD drive (see<br />

Removing the DVD drive <strong>and</strong><br />

Replacing the DVD drive ).<br />

8. Collect the data from the DSA log<br />

<strong>and</strong> contact Unisys <strong>Support</strong>.<br />

4–120 3850 7281–000

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