Job Instruction Manual - Training Within Industry Service

64
Job finstructiost Plan for War Production
- Thank instructor for bringing in the job and
remind him tha,t the comments and suggestims were
not intended to be personal. They were directed
at the job for the purpose of bringing out the
"fine points'' and "knacks" in j ob instruction.
Suggestions Regarding The Standard Procedure
The first demonstrations in Session I11 will have many flaws. The
trainer will have to pick out a few of the more basic ones and drive home his
constructive suggestions concerning them. If he tries to correct every
little detail in these early demonstrations, the time table for the session
willbeaffectedadverselybut, what'smoreimportant, neithertheinstructor
nor the group will be able to retain all the ideas discussed. Don't try to
make the first demonstrations letter perfect. Select a few of the basic
faults in each of the early demonstrations and really correct them. It
may even mean that the trainer will have to leave out discussing some of the
items in the standard procedure in order to drive home the points selected.
The trainer should be more and more exacting in a friendly way as the demon-
strations progress, correcting the minor details as the members show that
they have mastered the basic ideas. It is not until the demonstrations in
Session V that he does not let any fault go by unnoticed. If the trainer
has done a good job of driving home his suggestions a few at a time in the
early demonstrations, there will be few points needing correction in
Session V.
The following are some devices that trainers have found helpful in
making the discussions interesting as well as being effective in driving
home points.
1. Ask the worker about points that were not made clear by the instruc-
tor. This provides a nice lead in to "If the worker hasn't learned,
the instructor hasn't taught. "
2. If the group has difficulty noting the Important Steps and Key
Points as a demonstration is put on, remind them when a job is
presented one Important Step at a time with the key points really
stressed it permits everyone to catch these details.
3. Frequently when discussing the handling of a key point that the
worker forgot, the instructor will say that he "told" the worker
about it. This provides a good opportunity for the trainer to
drive home the need for stressing key points and not merely mention-
3 them.
4. Where the instructor has not been too exacting in getting back an
explanation of the key points in a job, the trainer might refer to
the card and ask the instructor how he can be sure that the worker