Job Instruction Manual - Training Within Industry Service

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?0 lob lmtruction - Pllan for War Production Dispel at once the idea that "feel" is mysterious or difficult to put over to another. It is SIMPLE and can be done EASILY. How- ever, it requires practice to become reliable in use. Exanple : Micrmeter reading. - The instructor places the instrument on the shaft and tightens it until the "feel" is right. He then passes the "mike" to the worker and has him put the "mike" on the shaft and note the "feel" of the tightness. He then has the worker "back off" the "mike" and tighten it to the same "feel" set by the instructor. By passing the instrument back and forth in this manner a few times, the worker quickly learns the "feel." This same point may readily be demonstrated in the meeting room with a vise, nut and bolt, small ball bearing race, and a number of similar pieces of equipment. As a last resort, the "feel" of correct tightness of a fountain pen cap can be used. Usefulness of the Four L'Tool~'P of Insf rucf ion Sometimes in one ofthe sessions there may be a little time available. If so, here are some good points to add. 1. TELLING Telling alone is not very useful as an instructional tool when the objective of the instruction is to develop new manual skills. It may be used to advantage when the obj ective is to impart information, - if the information can be interpreted easily by the worker in terms of his past knowledge and experience. When the "telling" tool is usedin instruction, itisparticularlyimportantthattheinstructor follow the "telling" by checking the learner's understanding of what was told. "Telling" has some value when it is used sparingly in combination with other instructional tools such as "showing" and "asking" or when a limited amount of new information must be passed on to the worker. 2. SHOWING "Showing" alone is better than "telling" alone as an instructional tool when new skills are to be developed, but it is of greatest value when it is used in combination with the "telling" or "asking" tools. a. "Showing" is particularly useful in the presentation step of a job when the worker is being taught to do something which he could not do before.
. "Showing" where the actual tools and equipment which the wo~ker will use "on the job" is most desirable. 3. ILLUSTRATING This is really another m~thod of showing. For purposes of instruction, "illustrating" means charts, diagrams, blueprints, sketches. Many a worker has had a point made clear -to him by a sketch scratched on a cement floor, piece of boiler plate, or side of a casting. wIllustrating" is a most valuable tool that is used countless thousands of times every minute throughout the shops of the Nation, - I f a sketch or blueprint is used, be sure the worker understands it. - Do not leave too much to the worker's imagination. - Make sure the worker is able to translate your illustration into the actual conditions. 4. QUESTIONING or ASKING "Asking" is aninstructingtoolwhichisusefulthroughouttheentire instructional process if it is used properly. - It can be used in preparing the worker for instruction - It can be used in checking the worker's grasp of the instruction - It can be used in helping the worker to think through the logical steps of his new job, which is the most important thing in good instruction. - It can be used in combination with the other instructional tools such as r7telling" and "showing. " - It is PARTICULARLY IMPORTANT that the questions which are asked are framed so that a "yes" or "nou answer cannot be given. Ques- tions which begin with such words as "What," "Who," "When," "Where," "How," and "Why," cannot be answered in this fashion. - Well-selected questions keep the worker's mind active and concentrated on what is being taught. - Heightens worker's interest. - Stimulates his confidence by affording him an opportunity to show his own knowledge. - Gets active response from him and helps to make the points "stick." This is very important to the instructor.
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Preview of the Standard 10-hour Job
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4 - Time Table Job Instruction Plan
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Job Instruction Manual - Training Within Industry Service

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