Job Instruction Manual - Training Within Industry Service

Reference Material
9. Our plant is beating its production schedule now. We have never
had to go through all this trouble to train men. Doa1 t results
speak for themselves?
- Yes, of course. Fortunately, workmen can learn by themselves.
In fact, this is the way that most industries have developed
their work forces. This job training plan implies no criticism
of the production job now being done. It simply proposes that
any plant can do a BETTER JOB when workmen are "instructed1'
rather than just "allowed to learn. "
10. How about some "orientation training" in Step I, i. e., telling a
man something about the Company, his pay, hours of work, etc., etc.
- Proper orientation of employees is just as important as proper
job instruction; however, this program deals solely with Job
Instruction. At the time an employee is concentrating his
attention on how to learn his new work, no extraneous thoughts
or information should be given him. This applies in all Four
Steps.
For example, if an employee should ask how many pieces he is to
make, or what his rate is to be, or where he can park his car, or
any other subj ect not related to learning the j ob, the supervisor
should take care of these points at a more suitable time. His
typical and tactful reply to a worker might be "we will talk
about that matter just a little later -- right now let's get the
job under our belt."
11. Doesn't this plan take too much time? Everyone is already so busy
that extra time is not available.
- A ll training takes some time. Every minute shouldbe effective.
The Four Step method, plus the making of job breakdowns, does
seem to take a little extra time. Actually it saves time. It
probably doesn't consume more than perhaps three to eight or
ten minutes each time instruction is given. Supervisors must
remsmber that the giving of this three to ten minutes can save
days and weeks of time later on, and large amounts of scrap and
a large number of accidents. In literally thousands of cases
the time required for employees to get up to production has been
reduced as much as one-half, and scrap losses have been reduced
up to sixty or seventy percent by giving those few minutes of
additional time to initial instruction!