Job Instruction Manual - Training Within Industry Service

72 Job instruction Plan for War Production
Typical Problems-That May Arise
Concerning Job Instruction Training
BE SURE YOU UNDERSTAND the problems noted below and their possible
solutions. If you have ANY DOUBT or any further questions get in touch
withtheDistrict TrainingWithinIndustryoffice. Ath~roughunderstandin
of these problems and their solutions will enable you to meet practically
any problems raised in your meeting.
1. How does this basic training idea differ from the training that
every shop supervisor has done for years?
- Most shop training has been by "accident" and by "good luck."
Men have been placed on j obs and ALLOWED (often DARED! ) TO LEARN.
Gradually the men have learned, of course. But it is usually
an expensive process. There is much scrap, many accidents,
many delays.
- This plan is founded on fundamentals:
(1) Men are INSTRUCTED in their work.
(2) They are given the job in SMALL DOSES, each learned PER-
FECTLY. This plan permits of no errors from the start.
"DO IT RIGHT THE FIRST TIMEt1 is the basic idea.
2. We foremen don ' t do any instructing in our shop. We turn the inex-
perienced fellow over to an "old hand." How could we use this
plan?
- Give the "old hands" this 10-hour program. Otherwise what
assurance have we that these workers know how to instruct?
Perhaps full-time job instructors should be appointed to help
carry the load for a limited period.
Perhaps the supervisors are taking the line of least resistablce.
Perhaps the supervisors SHOULD do more of the breaking in.