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114<br />

<strong>Telkom</strong> Annual Report 2009<br />

Financial review (continued)<br />

Traffic revenue declined in the 2009<br />

financial year primarily due to lower traffic<br />

volumes partially offset by increased<br />

subscription based calling plans and<br />

revenue and higher average traffic tariffs.<br />

Traffic revenue declined in the 2008<br />

financial year primarily due to lower<br />

average traffic tariffs and lower local traffic<br />

volumes partially offset by increased<br />

subscription based calling plans and<br />

revenue, international outgoing and fixedto-mobile<br />

traffic.<br />

ICASA approved a 2.1% reduction in the<br />

overall tariffs for services in the basket<br />

effective August 1, 2006, 1.2% reduction<br />

in the overall tariffs for services in the<br />

basket effective August 1, 2007 and a<br />

2.4% increase in the overall tariffs for<br />

services in the basket effective August 1,<br />

2008. Traffic was adversely affected in<br />

both the 2009 and 2008 financial years<br />

by the increasing substitution of calls<br />

placed using mobile services rather than<br />

our fixed-line service and dial-up traffic<br />

being substituted by our ADSL service, as<br />

well as the decrease in the number of<br />

prepaid and residential post-paid PSTN<br />

lines and increased competition in our<br />

payphone business.<br />

Local traffic revenue decreased in the<br />

2009 and 2008 financial years primarily<br />

due to significantly lower traffic resulting<br />

primarily from internet call usage being<br />

substituted by our ADSL service, the<br />

substitution of calls placed using mobile<br />

services and discounts to business<br />

customers, partially offset by increased<br />

local off-peak tariffs and traffic volumes<br />

related to <strong>Telkom</strong> Closer packages. We<br />

increased penetration of subscription<br />

based calling plans to stimulate usage in<br />

the 2009 and 2008 financial years and to<br />

counteract mobile substitution, which<br />

effectively lowers the cost to the customer.<br />

On September 1, 2005, we decreased<br />

the price of local peak calls after the first<br />

unit by 5.0% to 38 SA cents per minute<br />

(VAT inclusive). This price was unchanged<br />

on August 1, 2006 and August 1, 2007.<br />

On August 1, 2008, we increased the<br />

price of local peak calls after the first unit<br />

by 3.2% to 39.2 SA cents per minute (VAT<br />

inclusive). On August 1, 2007, the price of<br />

local off-peak calls increased 4.1% on<br />

average. On August 1, 2008, the price of<br />

local off-peak calls increased 9.2% on<br />

average.<br />

Long distance traffic revenue decreased in<br />

the 2009 and 2008 financial years mainly<br />

due to a decrease in average long<br />

distance tariffs and, to a lesser extent,<br />

decreased long distance traffic, partially<br />

offset by increased traffic related to <strong>Telkom</strong><br />

Closer packages and Worldcall. We<br />

decreased our fixed-line long distance<br />

traffic tariffs by 10% on September 1,<br />

2005, a further 10% on August 1, 2006<br />

and a further 10% on August 1, 2007. The<br />

tariff remained unchanged on August 1,<br />

2008.<br />

Revenue from fixed-to-mobile traffic consists<br />

of revenue from calls made by our fixed-line<br />

customers to the three mobile networks in<br />

South Africa and is primarily a function of<br />

fixed-to-mobile tariffs and the number, the<br />

duration and the time of calls. Fixed-tomobile<br />

traffic revenue decreased in the<br />

2009 and 2008 financial years due to<br />

higher discount offered to customers in<br />

order to retain traffic, partially offset by<br />

higher traffic related to the <strong>Telkom</strong> Closer<br />

packages. The decrease in fixed-to-mobile<br />

traffic in the 2009 financial year was<br />

primarily due to an increase in the number<br />

of <strong>Telkom</strong> Closer customers, thereby<br />

decreasing the out of bundle volumes. The<br />

increase in fixed-to-mobile traffic in the<br />

2008 financial year was primarily due to<br />

discounts offered to larger customers on<br />

fixed-to-mobile calls.<br />

Revenue from international outgoing traffic<br />

consists of revenue from calls made by our<br />

fixed-line customers to international<br />

destinations and from international voice<br />

over internet protocol services and is a<br />

function of tariffs and the number, duration<br />

and mix of calls to destinations outside<br />

South Africa. In the 2009 financial year,<br />

international outgoing traffic revenue<br />

declined primarily as a result of a decrease<br />

in volumes mainly as a result of the<br />

increase in the number of <strong>Telkom</strong> Closer<br />

subscribers, thereby decreasing the out of<br />

bundle volumes. In the 2008 financial<br />

year, international outgoing traffic revenue<br />

declined primarily as a result of a decrease<br />

in the average international outgoing<br />

tariffs, partially offset by an increase in<br />

international outgoing traffic primarily as a<br />

result of the reduced tariffs. The average<br />

tariffs to all international destinations<br />

decreased by 11.1% on August 1, 2006<br />

and by 9.0% on August 1, 2007. On<br />

August 1, 2008 the overall international<br />

tariffs remained unchanged, but tariffs to<br />

certain destinations were increased whilst<br />

others were decreased.<br />

Revenue from subscription based calling<br />

plans includes revenue from <strong>Telkom</strong>’s<br />

subscription based plans, <strong>Telkom</strong> Closer<br />

and Supreme Call, which are bundled<br />

products on post-paid PSTN lines that<br />

include discounted rates and free minutes<br />

for a fixed monthly subscription fee. In the<br />

2009 financial year, revenue from<br />

subscription based calling plans increased<br />

by 20.5% primarily due to a 27.6%<br />

increase in customers subscribing to these<br />

packages. In the 2008 financial year,<br />

revenue from subscription based calling<br />

plans increased by 98.7% primarily due to<br />

a 69.4% increase in customers subscribing<br />

to these packages.<br />

Interconnection. We generate revenue from<br />

interconnection services for traffic from calls<br />

made by other operators’ customers that<br />

terminate on or transit through our network.<br />

Revenue from interconnection services<br />

includes payments from domestic mobile,<br />

domestic fixed and international operators<br />

regardless of where the traffic originates or<br />

terminates. The following table sets forth<br />

information related to interconnection<br />

revenue for the years indicated.

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