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118<br />

<strong>Telkom</strong> Annual Report 2009<br />

Financial review (continued)<br />

Fixed-line employee expenses<br />

Year ended March 31,<br />

(in millions, except percentages and 2007 2008 2009 2008/2007 2009/2008<br />

number of employees) Z<strong>AR</strong> Z<strong>AR</strong> Z<strong>AR</strong> % change % change<br />

Salaries and wages 5,095 5,509 5,746 8.1 4.3<br />

Benefits 2,673 2,671 2,981 (0.1) 11.6<br />

Workforce reduction expenses 24 3 8 (87.5) 166.7<br />

Employee related expenses capitalised (696) (786) (736) 12.9 (6.4)<br />

Employee expenses 7,096 7,397 7,999 4.2 8.1<br />

Number of full-time, fixed-line employees<br />

(at period end) 25,864 24,879 23,520 (3.8) (5.5)<br />

Employee expenses increased in the year<br />

ended March 31, 2009 primarily due to a<br />

higher provision for medical aid for<br />

pensioners as a result of increased interest<br />

costs, higher salaries and wages as a result<br />

of average annual salary increases of<br />

10.85% as well as a higher leave<br />

provision, partially offset by a lower<br />

number of employees. Employee expenses<br />

increased in the year ended March 31,<br />

2008 primarily due to higher salaries and<br />

wages as a result of average annual salary<br />

increases of 7.0%, and increased share<br />

option grant expenses as a result of the<br />

higher number of shares granted in the<br />

year, partially offset by lower team<br />

awards.<br />

Salaries and wages increased in the year<br />

ended March 31, 2009 primarily due to<br />

average annual salary increases of<br />

10.85%, partially offset by lower<br />

headcount. Salaries and wages increased<br />

in the year ended March 31, 2008<br />

primarily due to average annual salary<br />

increases of 7.0% and were further<br />

impacted by increased payments to<br />

contractors from original equipment<br />

manufacturers.<br />

Benefits include allowances, such as<br />

bonuses, company contributions to medical<br />

aid, pension and retirement funds, leave<br />

provisions, workmen’s compensation and<br />

levies payable for skills development.<br />

Benefits increased in the 2009 financial<br />

year primarily due to a higher provision for<br />

medical aid for pensioners as a result of<br />

increased interest costs and a higher<br />

provision for leave as a result of annual<br />

salary increases and a decrease in leave<br />

days taken. Benefits decreased in the<br />

2008 financial year primarily due to lower<br />

team awards, a lower provision for<br />

medical aid for pensioners as a result of the<br />

annuity policy qualifying as a plan asset in<br />

June 2006, a lower provision for leave as<br />

a result of the decrease in the number of<br />

employees and lower training expenses,<br />

partially offset by increased share option<br />

grant expenses as a result of the higher<br />

number of shares allocated during the year.<br />

Workforce reduction expenses include the<br />

cost of voluntary early retirement,<br />

termination severance packages offered to<br />

employees and the cost of social plan<br />

expense to prepare affected employees for<br />

new careers outside <strong>Telkom</strong>. Workforce<br />

reduction expenses decreased substantially<br />

in the years ended March 31, 2009 and<br />

2008 due to the moratorium on voluntary<br />

severance packages taken in the 2007<br />

financial year. An additional seven<br />

employees in the 2009 financial year, four<br />

employees in the 2008 financial year and<br />

13 employees in the 2007 financial year<br />

left <strong>Telkom</strong> as part of the conclusion of<br />

<strong>Telkom</strong>’s workforce reduction initiatives for<br />

the 2005 financial year.<br />

Employee related expenses capitalised<br />

include employee related expenses<br />

associated with construction and<br />

infrastructure development projects.<br />

Employee related expenses capitalised<br />

decreased in the year ended March 31,<br />

2009 primarily due to an increase in the<br />

use of subcontractors. Employee related<br />

expenses capitalised increased in the year<br />

ended March 31, 2008 primarily due to<br />

annual salary increases and increased<br />

capital expenditures on projects during the<br />

year.<br />

Payments to other network operators.<br />

Payments to other network operators<br />

include settlement payments paid to the<br />

three South African mobile communications<br />

network operators and commencing in the<br />

2008 financial year, Neotel, for<br />

terminating calls on their networks and to<br />

international network operators for<br />

terminating outgoing international calls and<br />

traffic transiting through their networks.<br />

The following table sets forth information<br />

related to our payments to other network<br />

operators for the periods indicated.

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