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Telkom AR front.qxp

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Traffic was adversely affected in both the<br />

2009 and 2008 financial years by the<br />

increasing substitution of calls placed using<br />

mobile services rather than our fixed-line<br />

service and dial-up internet traffic being<br />

substituted by our ADSL service, as well as<br />

the decrease in the number of residential<br />

post-paid PSTN lines and increased<br />

competition in our payphone business. In<br />

addition, the 2009 financial year traffic<br />

was adversely affected by customer<br />

migration to broadband services offered<br />

by mobile operators.<br />

The table above sets forth information<br />

regarding interconnection traffic terminating<br />

on or transiting through our network for<br />

the periods indicated. We calculate<br />

interconnection traffic, other than<br />

international outgoing mobile traffic and<br />

international interconnection traffic, by<br />

dividing interconnection revenue for the<br />

particular category by the weighted<br />

average tariff for such category during the<br />

relevant period. Fixed-line international<br />

outgoing mobile traffic and international<br />

interconnection traffic are based on the<br />

traffic registered through the respective<br />

exchanges and reflected in international<br />

interconnection invoices.<br />

The increase in domestic mobile<br />

interconnection traffic in the years ended<br />

March 31, 2009 and 2008 was primarily<br />

due to an overall increase in mobile calls<br />

as a result of growth in the mobile market,<br />

partially offset by increased mobile-tomobile<br />

calls bypassing our network. The<br />

decrease in domestic mobile interconnection<br />

traffic in the 2009 financial<br />

year was primarily due to increased<br />

mobile-to-mobile calls bypassing our<br />

network.<br />

Domestic fixed interconnection traffic<br />

includes traffic from Neotel, USALs and<br />

VANS. The increase in domestic fixed<br />

interconnection traffic in the year under<br />

review was mainly due to increased<br />

competition.<br />

International interconnection traffic<br />

decreased in the 2009 and 2008<br />

financial years due to a decrease in<br />

volumes as a result of loss of volumes to<br />

Neotel, Sentech, the USALs and illegal<br />

operators terminating traffic in the country.<br />

The decrease was partially offset by<br />

increased international hubbing traffic in<br />

the year under review.<br />

Tariff rebalancing<br />

We made significant progress in<br />

rebalancing our fixed-line tariffs. Our tariff<br />

rebalancing programme was historically<br />

aimed at better aligning our fixed-line traffic<br />

charges with underlying costs and<br />

international norms. We expect that our<br />

tariff rebalancing in future will focus more<br />

on the relationship between the actual<br />

costs and tariffs of subscriptions,<br />

connections and traffic in order to more<br />

accurately reflect underlying costs, and in<br />

response to increased competition.<br />

Regulations under the Telecommunications<br />

Act, which remain in effect, impose a price<br />

cap on a basket of <strong>Telkom</strong>’s specified<br />

services including installations, prepaid<br />

and post-paid line rental, local, long<br />

distance and international calls, fixed-tomobile<br />

calls, public payphone calls, ISDN<br />

services, our Diginet product and our<br />

Megaline product. A similar cap applies to<br />

a sub-basket of those services provided to<br />

residential customers, including leased<br />

<strong>Telkom</strong> Annual Report 2009 91<br />

Year ended March 31,<br />

2008/2007 2009/2008<br />

(in millions of minutes, except percentages) 2007 2008 2009 % change % change<br />

Domestic mobile interconnection traffic 2,419 2,502 2,484 3.4 (0.7)<br />

Domestic fixed interconnection traffic – 113 415 n/a 267.3<br />

International interconnection traffic 1,321 1,280 1,189 (3.1) (7.1)<br />

Total 3,740 3,895 4,088 4.1 5.0<br />

lines up to and including lines of 2 Mbps<br />

of capacity and the rental and installation<br />

of business exchange lines. Approximately<br />

57% of our operating revenue for the year<br />

ended March 31,2008 was included in<br />

this basket, compared to approximately<br />

54% in the year ended March 31, 2009.<br />

Our tariffs for these services are filed with<br />

ICASA for approval. The price cap<br />

operates by restricting the annual<br />

percentage increase in revenues from all<br />

services included in the basket that are<br />

attributable solely to changes in annual<br />

inflation, measured by changes in the<br />

consumer price index, less a specified<br />

percentage.<br />

Historically, the annual permitted<br />

percentage increase in revenues from both<br />

the whole basket and the residential subbasket<br />

was 1.5% below inflation. Effective<br />

from August 1, 2005 through July 31,<br />

2008, the annual permitted increase in<br />

revenues from both the whole basket and<br />

the residential sub-basket was lowered to<br />

3.5% below inflation, and ADSL products<br />

and services have been added to the<br />

basket. In addition, the price of no<br />

individual service within the residential subbasket<br />

can be increased by more than 5%<br />

above inflation except where specific<br />

approval has been received from ICASA,<br />

and pursuant to the Electronic Communications<br />

Act, revenue generated from<br />

services where we have significant market<br />

power may not be used to subsidise<br />

competitive services. Early in 2008,<br />

ICASA commissioned a review of the<br />

existing price control regulations<br />

applicable to <strong>Telkom</strong>; however, ICASA has<br />

not initiated the statutory public process of<br />

reviewing the existing regulations. <strong>Telkom</strong> is<br />

Group<br />

overview<br />

Management<br />

review<br />

Sustainability<br />

review<br />

Performance<br />

review<br />

Financial<br />

statements<br />

Company<br />

Financial<br />

Information

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