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128<br />

<strong>Telkom</strong> Annual Report 2009<br />

Financial review (continued)<br />

Multi-Links operating expenses<br />

Year ended March 31,<br />

2007 2008 2009 2008/2007 2009/2008<br />

(in millions, except percentages) Z<strong>AR</strong> Z<strong>AR</strong> Z<strong>AR</strong> % change % change<br />

Employee expenses – 39 126 – 223.1<br />

Payments to other operators – 624 652 – 4.5<br />

Selling, general and administrative expenses – 142 1,117 – 686.6<br />

Service fees – 14 38 – 171.4<br />

Operating leases – 37 193 – 421.6<br />

Depreciation, amortisation and impairments – 86 296 – 244.2<br />

Other operating expenses – 942 2,422 – 157.1<br />

Employee expenses increased by 223.1% in<br />

the 2009 financial year primarily due to an<br />

increase in the number of employees as well<br />

as salary increases and bonus payments.<br />

The 686.6% increase in selling, general<br />

and administrative expenditure in the<br />

2009 financial year primarily related to<br />

increased cost of sales and associated<br />

handset subsidies of R281 million as a<br />

result of increased sales volumes,<br />

increased advertising and promotional<br />

expenditure and an increase in expatriates<br />

fees as a result of an increase in staff<br />

seconded from <strong>Telkom</strong> during the year.<br />

The increases in service fees were mainly<br />

as a result of increased security cost and<br />

payments to consultants as a result of an<br />

increase in operations during the year.<br />

Operating leases increased 421.6% as a<br />

result of an increase in the number of<br />

leased base stations, warehouses and<br />

office buildings as a result of the<br />

expanding operations.<br />

Depreciation, amortisation and impairments<br />

increased 244.2% as a result of higher<br />

capital expenditure incurred during the<br />

year.<br />

Other segment<br />

Other operating revenue<br />

Our other operating revenue is derived<br />

principally from directory services, through<br />

our Trudon Group, internet services outside<br />

South Africa, through our Africa Online<br />

subsidiary.<br />

The following table shows the operating<br />

revenue for our other segment broken<br />

down by major revenue streams and the<br />

percentage change by major revenue<br />

stream for the periods indicated.<br />

2007<br />

Other operating revenue<br />

Year ended March 31,<br />

2008 2009 2008/2007 2009/2008<br />

(in millions, except percentages) Z<strong>AR</strong> Z<strong>AR</strong> Z<strong>AR</strong> % change % change<br />

Trudon 865 930 1,020 7.5 9.7<br />

Africa Online 8 110 194 n/a 76.4<br />

Other operating revenue 873 1,040 1,214 19.1 16.7

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