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A+B. Intro_SJ.1 - University of Maryland University College

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TMAN 613 Marketing Technology-Based Products and<br />

Services (3)<br />

The methods and principles <strong>of</strong> marketing new technology-based<br />

products and services are introduced with a focus on innovative<br />

strategies for bringing them to market. The issues <strong>of</strong> competitive<br />

strategy, pricing, customer service, market differentiation, and<br />

new product launches are presented. The strategic role <strong>of</strong> marketing<br />

as an integrated part <strong>of</strong> the product development process<br />

and its role in the overall strategic planning <strong>of</strong> the firm are discussed.<br />

Qualitative and quantitative market research techniques,<br />

including sampling and data collection pro c e d u res, demand forecasting,<br />

and product re s e a rch and test marketing, are presented.<br />

TMAN 614 Strategic Management <strong>of</strong> Technology and<br />

Innovation (3)<br />

This course provides students with the insight and discipline<br />

required to effectively manage technical organizations in an<br />

increasingly competitive, rapidly changing, global environment.<br />

The course provides a coherent process for the formulation,<br />

implementation, and assessment <strong>of</strong> business strategy; presents<br />

a historical framework for the birth, growth, maturation, and<br />

decline <strong>of</strong> business innovation; and finally challenges students<br />

to probe and report their own findings and recommendations<br />

on contemporary businesses and industrial sectors. The strategic<br />

framework for this course integrates (1) strategy setting, implementation,<br />

and assessment process; (2) historical analogies/<br />

cases <strong>of</strong> business innovation through maturation lifecycle; and<br />

(3) application <strong>of</strong> lessons learned in contemporary business cases<br />

in business, government, and nonpr<strong>of</strong>it organizations.<br />

TMAN 621 Systems Analysis and Operations Research (3)<br />

(Formerly ENGM 615.) This course introduces students to the<br />

fundamentals <strong>of</strong> systems analysis and operations research. The<br />

purpose is to provide an understanding <strong>of</strong> the systems view <strong>of</strong> a<br />

p roduct, service, or process to include a generic re p resentation <strong>of</strong><br />

its elements and dynamics. The skills, tools, and methodologies<br />

needed to quantitatively analyze and optimize systems and to<br />

make decisions as technology managers are provided. State-<strong>of</strong>the<br />

art analytical tools and quantitative methods, including<br />

computer-based solutions, are discussed. Topics covered include<br />

decision theory, linear programming, transportation problems,<br />

network analysis, game theory, reliability theory, cost estimating,<br />

and expert systems.<br />

TMAN 622 Systems Development, Acquisition, and<br />

Management (3)<br />

(Formerly TMAN 654.) The concepts, processes, and techniques<br />

that are used in the management <strong>of</strong> programs (governmental or<br />

commercial) to develop, acquire, and implement complex systems<br />

are introduced. The course examines the life-cycle phases<br />

<strong>of</strong> managing a complex system, from conception and prelimin<br />

a ry design to detail design and development, production, acquisition,<br />

implementation, operation, and maintenance. Emphasis is<br />

placed on understanding the key skills and appro a c h to managing<br />

the total life cycle <strong>of</strong> a technically based systems program. An<br />

overview <strong>of</strong> the legal issues and the constraints <strong>of</strong> the organizational<br />

environment influencing the acquisition and implementation<br />

<strong>of</strong> systems is provided. The focus is on the formulation <strong>of</strong><br />

a strategy that integrates factors such as system requirements,<br />

competition, rights-to-data, make-or-buy decisions, source selection,<br />

standardization, and warranties/guarantees. Objectives and<br />

key activities are provided for each milestone during the development<br />

<strong>of</strong> a program.<br />

TMAN 623 Systems Analysis and Design (3)<br />

Students are introduced to the principles and techniques <strong>of</strong> systems<br />

analysis and design methods with particular emphasis on<br />

information systems. The conceptual architecture <strong>of</strong> an information<br />

system, information systems framework, and conceptual<br />

building blocks are introduced. The systems modeling, design,<br />

and implementation—major elements <strong>of</strong> information systems<br />

analysis—are discussed in the context <strong>of</strong> life-cycle phases. The<br />

concept and techniques <strong>of</strong> information systems models, such as<br />

data model, process model, and network model, are discussed in<br />

depth. An appreciation <strong>of</strong> the multidisciplinary approach needed<br />

for systems analysis and management will be gained through an<br />

understanding <strong>of</strong> the information systems project management<br />

techniques, tools, and skills required for successful completion<br />

<strong>of</strong> an information systems analysis and design project.<br />

| 148 | 2003–2004 Graduate Catalog

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