FY 2011-12 Adopted Budget - City of Oviedo

PERFORMANCE PROFILE
Department
Human Resources
Program
Employee Relations and
Risk Management
Program Description
Human Resources provides administrative and technical support services to assist in the management of the City’s workforce.
The core services provided by Human Resources include: recruitment, selection and processing of new employees, maintenance
of the pay and classification system, maintenance of employee personnel records, administration of the City’s compensation and
benefit program, coordination of employee and organizational development, participation and administration of collective
bargaining agreements and coordination of city-wide employee events.
Human Resources is also responsible for coordinating the City’s Risk Management program through the efforts of a full time
Risk/Benefits Coordinator. This program includes: tracking and administration of the City's Health and Liability insurances as
well as the coordination of quarterly Safety Committee Meetings, on-site facility inspections, safety and risk prevention training,
the recommendation of loss control measures and conducting investigations for workers’ compensation injuries, vehicle
accidents and general liability claims.
Performance Outcomes
Employee Recruitment/Relations
FY 08-09 FY 09-10 FY 10-11 FY 10-11 FY 11-12
Actual Actual Budget Projection Budget
Input/Demand
Total Expenses 448,679 434,935 323,432 330,257 354,598
Training Expenses (citywide-outside trainer) 1,344 8,457 9,000 9,000 9,000
FTE's 6 4 4 4 4
City Employees 376 347 282 323 323
Workload/Output Measures
# of employment apps received/processed 638 851 1,200 1,200 1,200
# of job recrutiments 14 35 45 45 45
# of new hires processed 85 69 75 70 70
# of training hours provided 107 107 100 100 90
# employees trained 1,254 1,118 1,100 1,100 1,000
Effectiveness/Service Quality
% satisfied or better with City employment 80.00% N/A 85.00% 85.00% 85.00%
Turnover rate (full time employees only) 8.50% 7.70% 8.00% 8.00% 8.00%
% new FT hires who remain on job 1 year 70.60% 86.80% 85.00% 90.00% 90.00%
% Compliance training completed on time 87.70% 100.00% 100.00% 0.00% 0.00%
Efficiency
HR cost per employee 1,193.30 1,179.00 1,220.00 1,023.00 1,033.00
153