FY 2011-12 Adopted Budget - City of Oviedo

PERFORMANCE PROFILE
Department
Police
Program
Administration
Program Description
Administration provides the managerial support as well as command, control and guidance to the Department’s six
program areas of Community Policing/Patrol, Emergency Communications and Records, Community Relations/Outreach
and Criminal Investigations, Community Response Team and Training. Administration's role is focused on upholding and
supporting all federal, state and municipal laws; safeguarding and respecting the constitutional rights of citizens; and to
improving the quality of life in the Oviedo community.
The Administration program also includes the Department’s Professional Standards Unit (responsible for Internal Affairs,
Accreditation and staff inspections).
Performance Outcomes
Measure
FY 08-09 FY 09-10 FY 10-11 FY 10-11 FY 11-12
Actual Actual Budget Projection Budget
Input/Demand
Total Budget/Expenses (administration only) 516,699 487,150 440,534 436,568 454,851
Department-wide Budget/Expenses 6,195,147 6,423,286 6,423,286 6,239,453 6,186,670
Administrative FTE's 5 5 5 4 4
Population 33,529 33,342 33,675 33,675 34,012
Workload/Output
# internal complaints investigated 19 9 20 20 15
# of citizen complaints filed 1 4 3 3 5
# crime analyst inquiries completed - 1 2 3 4
Effectiveness/Service Quality
# sustained internal complaints 5 2 8 8 7
Citizen service quality rating (all PD services) 86% 86% 90% 90% 90%
(% good/excellent - National Citizen Survey)
Safety rating from violent crime (from NCS) 82% 82% 90% 90% 90%
Efficiency
PD expenditures per capita (department-wide) 184.77 192.65 190.74 185.28 181.90
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